Platform RUN Engineer

About InVita Healthcare Technologies
InVita Healthcare Technologies delivers the world’s most comprehensive human biologics software solutions managing blood, organ, and tissue workflows, enabling unmatched visibility and compliance to improve patient outcomes and save lives. Trusted by blood organizations, organ procurement organizations, hospitals, forensic laboratories, public health agencies, and government institutions worldwide, InVita's solutions empower organizations to fulfill their mission, optimize operations, and better serve their communities. Learn more at invitahealth.com.

Job Title: Platform RUN Engineer

Location: Remote — candidates must be located in Quebec.

Reporting to: Platform Engineering Team Lead OR Platform Operations Team Lead

Hours of work: Typical hours of work are from 8:30 AM until 5:00 PM local time Monday through Friday. Flexibility of Working Hours dependent on location. Additional hours may be necessary as needed. This position is exempt from overtime.

Overview: This role will primarily focus on MAK.care, with supporting capabilities across the eProgesa, P.H.S/eTraceLine, Cosmas, and eDRM product lines.

Key Responsibilities:

• Strives for continuous deployment of both applications and infrastructure on AWS platforms  
• Builds and configures the tools and scripts of our automated deployment pipeline  
• Participates actively in discussions with peers to identify issues and continually improve the overall system for everyone  
• Works with internal teams and third parties to ensure all our tools and platforms are meeting service-level objectives  
• Monitor systems and identify performance issues proactively  
• Support NFR activities, including security hardening, load, and performance testing  
• Elevate and manage incidents appropriately, ensuring root cause analysis and remediation, participating in a monthly on-call 24/7 rotation 
• Act as an enabler for innovation in new tools, technologies, processes, and techniques 

Key Outcomes:

• To introduce processes, tools, and methodologies
• To balance needs throughout the software development life cycle, from coding and deployment to maintenance and updates. 

Compliance Requirements:

The employee is required to comply with all applicable data protection and information security policies and procedures relevant to its role. This includes actively supporting the principles of privacy by design and confidentiality when handling personal and health-related information, as applicable to its role.

The employee shall:

• Ensure appropriate handling of personal and health information in line with confidentiality and integrity standards;
• Report suspected data breaches or security incidents promptly;
• Follow established access control, data classification, and secure communication protocols;
• Participate in mandatory training and audits related to information security and data protection; 
• Apply the company's best practices and guidance to safeguard information assets and support the company's compliance;
• Practice responsibilities as defined in the Information Security Policy in accordance with the employee’s role.

Qualifications:

• Bachelor’s degree in a software engineering related field (or equivalent experience) 
• In-depth AWS experience running production workloads, migrations, and CI/CD pipelines  
• Experience using scripts to automate the configuration of services and tools via their APIs or SDKs with a background using Python and other tools (e.g., PowerShell, Bash)  
• Experience developing in a source-controlled workspace (e.g., Git, SVN)  
• Experience with infrastructure-as-code approach to automating platform provisioning using CloudFormation, Kubernetes, Helm, Pulumi and Terraform 
• Experience with build and deployment tools (e.g., GitHub Actions, Jenkins, Code Deploy, Ansible)  
• Experience in deploying and managing deployments of relational database technologies (Oracle, MySQL, PostgreSQL)  
• Understanding of the software engineering life cycle, including design, architecture, test automation, deployment automation, monitoring and alerting  
• Support exposure in a 24/7 environment  
• Linux experience, Amazon Linux/CentOS/RedHat/Ubuntu Distro  
• Configuration management tools experience: Chef, Puppet, Ansible; CloudFormation, Kubernetes, Pulumi and Terraform 
• Knowledge and experience of working with containers (e.g., Docker, CRI-O) 
• Knowledge and experience of working in Java application development environments a benefit 
• Strong background in Linux/Unix operating systems and networking concepts; Linux and shell scripting; Experience in deploying Micro-services 
• Excellent troubleshooting skills 
• Ability to use a wide variety of open-source technologies and cloud services 
• Innovation, Flexibility, and Adaptability – undertake tasks with a positive attitude and respond well to management and customer requests. Must be prepared to meet business goals and respond well to change 
• Positive attitude and commitment to professional development 
• Proven ability to make recommendations to resolve problems by using judgment that is consistent with InVita Healthcare Technologies culture, policies, and procedures 
• Effective communication and collaboration skills suitable for liaising with colleagues within the DevOps Team and beyond to the broader project team, both on a one to one and one to many bases 
• Fluency in English (both verbal and written) 

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.

• Additionally, the employee is regularly required to talk or listen.
• The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

InVita provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.