Assistant Manager - LER Team (Ireland)

About IP House

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.

With over 700 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.

Overview of the Role:

Assistant Managers (AM) directly monitor, supervise and coordinate activities of the assigned team. Assistant Managers act as a liaison between clients, team staff, and management to ensure program success and client satisfaction. Assistant Managers report to the Department Manager and have supervisory responsibilities.

Essential Duties and Responsibilities:

• Supervise the work of team members to ensure adherence to quality standards, deadlines and established procedures, correcting errors or problem

• Train or instruct employees in job duties or company policies and arrange/schedule all training to be provided

• Provide employees with guidance in handling difficult or complex problems

• Discuss job performance problems with employees to identify causes and issues in conjunction with management to resolve problems

• Interpret and communicate work procedures and company policies to staff members

• Review and monitor workload levels to ensure adequate and appropriate staffing levels

• Make recommendations to management concerning issues such as staffing decisions or procedural changes

• Train new staff members, monitor staff performance, assist with annual performance reviews, mentor and develop staff members to maximize potential

• Communicate with colleagues, supervisors and clients in an articulate and professional manner

What You’ll Bring:

• Demonstrates leadership experience through progressive responsibility on the LER Ireland team, including past promotions within the team. Candidates must have progressed beyond Level I and achieved Level III.
• Has 1-2 years of people management experience, including responsibility for performance management, coaching, and team development
• Excellent verbal and written communication skills, attention to detail, pattern recognition and application of analytical criteria to arrive at correct decisions

• Ability to manage staff of varying backgrounds and effectively schedule, mentor, coach and train employees

• Proficiency in multi-tasking with the ability to adapt to dynamic situations in order to rapidly apply process changes

• Proficiency in organizing, planning, prioritizing, analyzing, assessment, problem-solving and time management

• Demonstrates good judgment, exercises discretion, and maintains confidentiality

• Demonstrates proficiency in negotiation, conflict management, and supervisory skills

• Proficiency in Microsoft Office and client tools/applications

• CTIPS Certification preferred

Why IP House:

IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.

Achieving this ambitious mission requires the collaboration of an exceptionally talented team.  We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.

We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.

Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.

IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment.