People Operations Coordinator

Who We Are

JayWay Travel Inc. is approaching its 20th anniversary with a diverse, fully remote team spanning 20+ countries. We are passionate about building a people-focused culture that supports operational excellence and enables business growth.

At JayWay, HR is more than processes—it’s about proactive support, high-quality work, and creating meaningful experiences for our team members. If you enjoy taking ownership, improving workflows, and ensuring consistency and compliance across a global team, you’ll thrive here.

Who We’re Looking For

We’re seeking an experienced HR People Operations Coordinator with 3+ years of hands-on HR experience, ideally across multiple employment setups in the EMEA region.

You are someone who:

• Takes initiative and solves HR challenges proactively
• Delivers consistently accurate, high-quality work
• Owns and improves end-to-end HR processes
• Handles team member queries confidently and professionally
• Thrives in remote or distributed environments while maintaining operational excellence

This role requires direct, practical experience in:

• Full team member lifecycle management (onboarding, active employment, offboarding)
• HR documentation, compliance, and data accuracy
• HR systems, workflows, and operational processes
• Day-to-day HR support across multiple locations

If you value structure, quality, and proactive ownership in HR, this role is for you.

What You’ll Be Responsible For

HR Operations & Compliance

• Maintain accurate records across various employment setups
• Ensure compliance with local regulations and internal policies
• Monitor and improve HR workflows and operational efficiency
• Provide reliable day-to-day HR guidance

Team Member Lifecycle Management

• Manage onboarding and offboarding processes
• Prepare documentation and coordinate access
• Ensure smooth transitions at every stage
• Maintain structured, audit-ready HR records

Team Member Support & Experience

• Act as a trusted point of contact for HR matters
• Provide clear guidance and timely resolutions
• Support engagement initiatives, milestones, and recognition programs

HR Systems & Process Improvement

• Maintain HR systems and ensure data integrity
• Identify and implement operational improvements
• Develop and update HR documentation and SOPs

Recruitment Support & Gradual Ownership

• Support recruitment processes and documentation
• Coordinate onboarding logistics for new hires
• Gradually take ownership of candidate screening, interview coordination, and hiring manager communication
• Contribute to improving recruitment workflows across regions

What You Bring

• 3+ years of direct HR experience (non-negotiable)
• Experience working across multiple EMEA countries and employment models
• Solid understanding of full lifecycle HR practices and compliance
• Familiarity with standard recruitment processes, including interviewing
• Strong attention to detail and ownership-driven mindset
• Excellent written and verbal English communication skills
• Confidence using HR systems, spreadsheets, and digital tools
• Interest in automation and process optimisation
• Experience working in remote or distributed teams

Why Join Us

• Global Exposure: Work across 20+ countries and expand your international HR expertise
• Professional Growth: Increasing responsibility in HR operations and recruitment
• Remote Setup: Company-paid equipment for your workspace
• Recognition & Rewards: Performance bonuses and appreciation initiatives
• International Team Events: Retreats and meetups with colleagues worldwide

Hiring Process

1. Video Questionnaire
2. Initial Google Meet Interview
3. Practical HR Task (real-life scenario)
4. Final Interview with HR Leadership

We value transparency and respect — and communicate clearly at every stage of the process.

Ready to Apply?

We’d love to hear from you! Submit your CV and a cover letter (in English) answering:

• What skills make you the perfect fit for this role?
• What are some of your proudest achievements?
• Why does this opportunity excite you?

JayWay Travel Inc. is committed to ensuring equal opportunities, with recruitment and selection decisions based solely on qualifications and merit, without regard to protected characteristics.