Client Project Manager Ops - Central

Accountabilities
Manage and execute critical projects for large, complex clients, ensuring successful delivery against defined objectives, timelines, and business requirements. Define project scope, create project plans, monitor progress, and communicate updates to internal teams and client stakeholders. Partner with Client Services, Account Management, Sales, and internal product teams to identify challenges and develop effective solutions. Gain a deep understanding of client business needs and recommend solutions using HR, payroll, and workforce management technologies. Coordinate cross-functional teams to ensure responsibilities are clearly defined, project milestones are achieved, and risks are proactively managed. Lead client meetings, provide project updates, and support executive-level communication with senior stakeholders. Identify opportunities for process automation, product enhancements, and operational improvements based on client feedback. Advocate for client needs by gathering insights, sharing recommendations with internal teams, and supporting continuous improvement initiatives. Support quarterly business reviews and strategic conversations focused on client satisfaction, retention, and growth. Stay informed on HR technology, payroll, benefits, and workforce management trends to provide relevant guidance to clients. Requirements Bachelor’s degree or equivalent combination of education and professional experience. 5–7 years of experience in project management, technical account management, client services, or a similar customer-facing role. Proven experience managing complex projects with multiple stakeholders and competing priorities. Strong project planning, organizational, and time management skills with exceptional attention to detail. Previous experience working directly with enterprise clients and executive-level stakeholders. Strong understanding of HR technology, payroll systems, workforce management solutions, or HCM platforms is highly preferred. Advanced Microsoft Excel skills, including data analysis and reporting capabilities. Ability to understand technical concepts, troubleshoot operational challenges, and translate business needs into actionable solutions. Excellent communication, presentation, and relationship-building skills. Ability to influence stakeholders without direct authority and drive projects forward in collaborative environments. Experience with product training, instructional design, or client enablement is a plus. Benefits Competitive salary range of $71,500–$102,200 per year , depending on experience, skills, and location. Annual bonus eligibility and restricted stock unit grant opportunities. Medical, dental, vision, life, and disability insurance coverage. 401(k) plan with employer matching contributions. Fully remote work environment within the United States. Flexible work arrangements designed to support productivity and work-life balance. Career development opportunities and resources for professional growth. Opportunity to work with innovative HR technology solutions and high-profile enterprise clients.

How Jobgether works:
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