Director, Partner Development & Strategy

Accountabilities
Lead the development, optimization, and growth of a strategic partner ecosystem by evaluating existing relationships, identifying opportunities, and establishing clear partnership models that drive measurable business value. Audit and rationalize the current partner portfolio by assessing performance, engagement levels, strategic alignment, and long-term potential while improving partner management processes. Build and maintain strong relationships with channel partners, technology partners, and strategic alliances, serving as the primary point of contact and ensuring successful collaboration. Design and implement partner programs, including referral models, co-marketing initiatives, enablement programs, certification processes, and incentive structures that support scalable growth. Develop joint go-to-market strategies with partners, including pipeline generation, co-selling motions, and shared accountability for revenue outcomes. Act as a cross-functional leader between partners and internal teams, ensuring successful execution of integration projects, product commitments, and partnership initiatives. Collaborate with product and engineering teams to evaluate technology partnerships, integration opportunities, and solutions that enhance product capabilities and customer value. Manage relationships with communication infrastructure and technology platform partners, ensuring compatibility, certifications, API access, and alignment with product development priorities. Partner with sales leadership to increase adoption of partner-driven opportunities, address channel concerns, improve co-selling effectiveness, and demonstrate partnership impact through measurable results. Provide executive-level reporting on ecosystem performance, partner health, pipeline contribution, market insights, and strategic opportunities. Requirements Bachelor’s degree required. 8–12+ years of experience in partner development, strategic alliances, business development, or ecosystem management within healthcare IT, SaaS, enterprise software, or related technology industries. Proven track record of building and scaling partner ecosystems that generate measurable revenue impact beyond signed agreements. Experience managing both channel partnerships, such as resellers, referral partners, and alliances, as well as technology partnerships involving integrations, OEM relationships, or ISV ecosystems. Demonstrated experience working with communication infrastructure, unified communications, contact center platforms, CTI solutions, or related enterprise technology vendors. Strong ability to collaborate cross-functionally with product, engineering, sales, and executive teams to deliver partnership commitments. Experience building sales trust and enabling effective co-selling strategies that create value for commercial teams. Exceptional negotiation, communication, relationship-building, and stakeholder management skills. Comfortable operating in a high-visibility executive environment with ownership of strategic initiatives and measurable outcomes. Strong analytical and strategic thinking skills with the ability to evaluate opportunities, manage priorities, and influence decision-making. Benefits Competitive base salary of $180,000 – $195,000 , plus incentive compensation. Fully remote work environment with flexibility to support work-life balance. Comprehensive health, pharmacy, vision, and dental benefits with health savings account options. Wellness programs and financial wellness resources. Retirement benefits and long-term financial support programs. Family support benefits and paid time off programs. Continuing education, professional development, and career growth opportunities. Opportunity to influence strategic partnerships, product innovation, and business expansion within a leading technology environment. Collaborative culture focused on flexibility, innovation, and employee well-being.

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