Lead, AI GTM Operations – Sales Development

Accountabilities:
The Lead, AI GTM Operations – Sales Development will own the development and management of AI-enabled sales development operations, creating scalable workflows that improve productivity, quality, and pipeline performance. Build and manage an AI-supported operating model for Sales Development workflows, defining responsibilities across human teams, AI agents, and hybrid processes. Design, implement, and optimize AI-driven workflows and digital agents supporting pipeline creation, protection, recycling, reporting, and operational efficiency. Partner with Sales Development leadership, Revenue Operations, Marketing Operations, Enablement, and technical teams to translate business challenges into scalable AI solutions. Establish operating rhythms, performance reviews, quality standards, and continuous improvement processes for AI-supported sales motions. Create and monitor AI agents by evaluating output accuracy, quality, effectiveness, and business impact. Develop governance frameworks, escalation paths, and quality assurance processes to ensure reliable AI interactions and buyer experiences. Define lead recycling processes and re-entry rules in partnership with sales and operations teams. Automate leadership reporting processes, generate performance insights, and identify trends, gaps, and coaching opportunities. Document workflows, operating procedures, and best practices to support long-term adoption of AI capabilities. Drive continuous experimentation and improvement by identifying new opportunities for AI-powered sales enablement. Requirements: The ideal candidate combines experience in sales operations, revenue strategy, and AI-enabled process improvement with strong analytical and leadership skills. 6+ years of experience in Sales Development leadership, Revenue Operations, Sales Operations, Marketing Operations, or go-to-market strategy roles. Proven experience designing or improving sales development processes, including funnel management, lead routing, sequencing, and pipeline conversion. Hands-on experience using AI tools, workflow automation platforms, prompt design techniques, or AI agent-based systems. Ability to connect AI capabilities with measurable commercial outcomes and revenue impact. Experience working with CRM and sales engagement platforms such as Salesforce, Outreach, ZoomInfo, or similar technologies. Strong analytical mindset with the ability to manage performance through data, reporting, and operational insights. Experience creating executive-level reporting, operational documentation, and scalable process frameworks. Strong cross-functional collaboration skills with the ability to influence stakeholders across business and technical teams. Strategic problem-solving abilities and comfort navigating evolving technologies and ambiguous environments. Curiosity and commitment to staying current with AI trends, best practices, and emerging business applications. Benefits: Competitive compensation package with eligibility for additional incentives depending on role and location. Paid time off and paid parental leave programs. Health and wellness benefits, including medical, life, and disability insurance options. Remote work flexibility within the United States. Opportunity to lead innovative AI transformation initiatives with significant business impact. Collaborative environment focused on technology, innovation, and continuous improvement. Inclusive workplace culture with employee resource groups and leadership support. Opportunity to develop expertise in AI-driven sales operations and emerging technologies.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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