Senior Business Systems Analyst II

Accountabilities:
The Senior Business Systems Analyst II will act as a key partner between business stakeholders and technical teams, designing and implementing solutions that improve operational efficiency, system scalability, and user experience. Main responsibilities include: Develop a deep understanding of go-to-market processes and technology ecosystems, maintaining accurate system architecture maps and process documentation. Serve as the primary systems partner for assigned business domains, managing enhancements, roadmap planning, backlog prioritization, and stakeholder alignment. Own Salesforce architecture decisions and recommend scalable solutions that support business growth and operational needs. Partner with sales, marketing, customer success, operations, engineering, and IT teams to identify opportunities for process improvement and automation. Support the design, implementation, testing, deployment, and maintenance of advanced quote-to-cash infrastructure. Build and maintain Salesforce configurations, including automation workflows, custom objects, fields, layouts, permissions, roles, integrations, and data management processes. Collaborate on AI-powered business system initiatives, helping define solutions, improve data structures, and enable intelligent automation. Manage end-to-end system implementations, including discovery, requirements gathering, solution design, QA, deployment, documentation, and user training. Promote Salesforce best practices, improve adoption, and maintain high-quality technical and functional documentation. Evaluate system performance, identify risks, and implement improvements while maintaining data integrity and operational reliability. Requirements: The ideal candidate combines strong business analysis skills with hands-on Salesforce expertise and the ability to operate effectively in a fast-paced, technology-driven environment. Required qualifications and skills include: 4+ years of business analysis or consulting experience, along with 4+ years of hands-on Salesforce administration or development experience. Bachelor’s degree in a technical discipline or equivalent professional experience. Strong understanding of go-to-market processes across marketing, business development, sales, customer success, and onboarding functions. Advanced Salesforce knowledge, including custom objects, fields, roles, profiles, permission sets, sharing settings, automation tools, and data management using Data Loader. Experience translating business challenges into clearly defined technical solutions and making architecture recommendations. Proven ability to manage multiple stakeholders, projects, and priorities while maintaining strong attention to detail. Experience with Agile methodologies and full lifecycle system implementations. Strong analytical thinking, problem-solving abilities, communication skills, and project management capabilities. Advanced proficiency with Microsoft Excel and business reporting tools. Ability to leverage AI-assisted development and productivity tools to improve delivery speed while maintaining quality and accuracy. Understanding of AI-enabled workflows, data structuring for AI use cases, and the importance of validation and governance. Preferred qualifications include Salesforce Administrator certification, experience with Sales Cloud, CPQ, Service Cloud, large Salesforce environments, and experience in high-growth SaaS organizations. Benefits: The role offers a competitive compensation package and benefits designed to support employee growth, flexibility, and overall well-being, including: Salary range of approximately $138,000 - $172,000 USD for most U.S. locations and $159,000 - $198,000 USD for select higher-cost markets, depending on experience, qualifications, and location. Equity opportunities and company bonus programs where applicable. 401(k) retirement plan. Flexible paid time off and paid holidays. Parental leave benefits. Medical, dental, and vision insurance. Flexible Spending Accounts (FSA/HSA). Life, accidental death and dismemberment, short-term disability, and long-term disability insurance. Employee assistance programs and wellness benefits. Global travel coverage. Remote work flexibility and opportunities for professional growth in a collaborative technology environment.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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