Senior Fraud Investigator

Accountabilities:
Lead complex fraud investigations involving multiple accounts, transactions, customers, and channels while ensuring timely and accurate case resolution. Analyze suspicious activity, identify emerging fraud trends and typologies, and provide actionable recommendations to strengthen fraud prevention efforts. Conduct root cause analysis of fraud incidents to identify control gaps and recommend process or policy improvements. Utilize internal systems, reporting tools, and available data sources to investigate linked activities and detect fraudulent behavior. Prepare comprehensive investigative reports, case documentation, and escalation materials that clearly communicate findings and recommendations. Support high-priority fraud events by coordinating investigations and containment efforts across multiple stakeholders. Collaborate with operational, compliance, legal, technology, and business teams to enhance investigative outcomes and fraud mitigation strategies. Contribute to the continuous improvement of investigation methodologies, documentation standards, case management practices, and fraud control processes. Serve as a subject matter expert by providing guidance, knowledge sharing, and support to colleagues and business partners. Ensure the secure handling of confidential information while maintaining compliance with internal policies, regulatory requirements, and data protection standards. Requirements 3–7 years of progressive experience in fraud investigations, financial crime, risk management, banking, financial services, fintech, wealth management, retirement services, or a related field. Proven experience conducting complex investigations involving multiple data sources, linked accounts, and suspicious transaction patterns. Strong understanding of fraud typologies, investigative methodologies, fraud detection techniques, and fraud risk management principles. Demonstrated ability to identify emerging fraud patterns and translate analytical findings into practical business recommendations. Excellent analytical, critical thinking, problem-solving, and decision-making skills with the ability to manage high-risk or ambiguous situations independently. Strong written and verbal communication skills, with experience presenting findings to senior stakeholders and cross-functional teams. High attention to detail and commitment to maintaining quality, accuracy, and confidentiality throughout the investigative process. Experience using fraud monitoring platforms, case management systems, reporting tools, and investigative technologies. Experience supporting fraud control enhancements, operational improvements, or investigative process optimization initiatives. Professional certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or Certified Financial Crime Specialist (CFCS) are considered an advantage. Bachelor's degree or an equivalent combination of education and relevant professional experience is preferred. Benefits Competitive compensation package. Opportunity to lead high-impact fraud investigations within a global financial services environment. Exposure to complex financial crime cases and enterprise fraud prevention initiatives. Collaborative environment with cross-functional teams and senior business stakeholders. Opportunities for continuous learning, professional development, and industry certification support. Inclusive workplace that values integrity, collaboration, and professional excellence. Career growth opportunities within a global organization focused on innovation and risk management.

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