Technical Service Specialist-Coatings Solutions

Accountabilities:
Provide expert technical support for coatings products, application processes, and customer manufacturing operations. Partner with customers to improve product performance, coating quality, operational efficiency, and overall production outcomes. Investigate and resolve technical issues related to product performance, color matching, coating application, and manufacturing processes. Support the implementation, validation, and commercialization of new coating products and technologies through product trials and customer approvals. Analyze customer production processes, identify optimization opportunities, and implement best practices to improve quality, consistency, and productivity. Develop and deliver technical training programs for customers, distributors, production teams, and other stakeholders to strengthen technical capabilities. Conduct technical audits, process reviews, and compliance assessments to ensure adherence to recommended application standards. Build trusted relationships with customers while coordinating projects across technical, commercial, operations, supply chain, and product development teams. Monitor project milestones, technical performance, application data, and quality metrics while preparing reports and recommending improvement initiatives. Support data-driven decision-making by analyzing process performance and providing actionable technical recommendations. Requirements Bachelor's degree in Chemical Engineering, Paint Technology, Chemistry, Materials Science, or a related technical discipline. 3–8 years of experience in technical service, coatings applications, manufacturing, product development, or other technical-commercial roles. Experience within coatings, paints, automotive OEM, commercial vehicles, automotive refinish, industrial manufacturing, agricultural equipment, construction equipment, rail transportation, or related industries is highly desirable. Strong understanding of coating technologies, paint formulations, application methods, and manufacturing or coating line operations. Experience supporting product launches, customer trials, process optimization, and technical problem-solving in customer-facing environments. Ability to troubleshoot coating application, color, appearance, and process-related issues while delivering practical technical solutions. Strong analytical, troubleshooting, and problem-solving capabilities with a customer-focused mindset. Excellent communication, presentation, relationship-building, and project management skills. Ability to manage multiple priorities, work independently, and collaborate effectively within cross-functional and multicultural teams. Proficiency with Microsoft Office applications; familiarity with CRM systems is considered an advantage. Willingness to travel extensively based on business requirements. Benefits Competitive compensation package based on experience and qualifications. Comprehensive health insurance and paid time off. Opportunity to work with leading manufacturers across automotive, industrial, and advanced manufacturing sectors. Exposure to innovative coating technologies, product development, and large-scale manufacturing environments. Continuous learning, technical development, and career advancement opportunities. Collaborative work environment with cross-functional teams spanning technical, commercial, operations, and research functions. Opportunity to contribute directly to customer success, process optimization, and sustainable manufacturing initiatives. Long-term career opportunities within a global organization focused on innovation and technical excellence.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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