Trust Operations Specialist III

Accountabilities:
The Trust Operations Specialist III will oversee complex operational activities, provide technical guidance, and support the continuous improvement of trust and wealth management processes through the following responsibilities: Serve as a senior operational resource and subject matter expert for trust operations, fiduciary services, account administration, and operational systems. Review, approve, and resolve complex trust transactions, asset transfers, settlements, and account administration exceptions requiring advanced analysis and judgment. Support tax processing activities, including preparation and coordination of regulatory tax reporting requirements and resolution of reporting discrepancies. Monitor operational controls, review reconciliation exceptions, identify risks, and implement improvements to strengthen accuracy and compliance. Generate and analyze operational reports, metrics, and dashboards to identify trends, risks, and opportunities for process optimization. Coordinate responses for internal, external, state, and federal audits while supporting remediation efforts and compliance initiatives. Act as a subject matter expert for trust accounting platforms and collaborate with technology teams and vendors on system enhancements and upgrades. Lead or support department-wide and corporate initiatives, including process redesign, workflow improvements, and system implementation projects. Mentor and provide technical guidance to trust operations team members while supporting knowledge sharing and best practices. Perform root-cause analysis on operational issues and recommend sustainable solutions that improve efficiency and customer service. Apply professional judgment when using AI-enabled tools by validating outputs, maintaining accuracy, and following organizational AI policies. Requirements: The ideal candidate will bring extensive trust operations experience, strong analytical abilities, and the ability to manage complex financial processes while collaborating effectively with multiple stakeholders. High school diploma or equivalent required; Bachelor’s degree preferred. Trust School certification or CTFA designation preferred. Minimum of 7 years of banking experience with a focus on trust operations. Experience working with trust accounting systems and operational applications required. Experience with FIS AddVantage and wealth management platforms preferred. Strong knowledge of trust administration, fiduciary operations, tax reporting processes, and regulatory requirements. Ability to analyze complex operational issues, interpret procedures and regulations, and recommend effective solutions. Strong project management skills with experience supporting operational initiatives and system improvements. Excellent written and verbal communication skills with the ability to communicate effectively with internal teams, leadership, vendors, and external contacts. Strong interpersonal skills with the ability to build relationships and collaborate across departments. Proficiency with Microsoft 365 applications, including preparing reports, documentation, procedures, and presentations. Working knowledge of Microsoft Access or database-related tools preferred. Ability to quickly learn new systems, adapt to process changes, and support technology-driven improvements. Demonstrated professionalism, sound judgment, attention to detail, and ability to manage competing priorities. Ability to work Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional additional hours based on business needs. Ability to travel occasionally to support other locations, training activities, or operational initiatives. Benefits: Competitive compensation package based on experience and qualifications. Opportunities for career growth and professional development within a stable financial services environment. Supportive workplace culture focused on collaboration, innovation, and employee development. Access to training opportunities and resources to expand technical and professional expertise. Comprehensive benefits package, including healthcare and financial wellness programs. Retirement savings benefits and additional employee resources. Opportunity to contribute to meaningful operational improvements and strategic initiatives.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
#LI-CL1