VBDC Agent

Accountabilities:
The VBDC Agent is responsible for engaging with online vehicle shoppers, identifying sales opportunities, and helping connect customers with dealership partners. This role requires strong communication skills, a customer-first mindset, and the ability to achieve performance targets while maintaining a high standard of service. Serve as the first point of contact for customers who have expressed interest in purchasing a new or used vehicle. Engage with customers by phone and email to understand their needs, answer questions, and encourage dealership visits. Identify customer buying intent and qualify sales opportunities effectively. Achieve and exceed sales objectives, customer service standards, call quality expectations, and performance targets. Maintain professionalism and provide a positive customer experience throughout all interactions. Build trust with customers through personalized communication and relevant recommendations. Manage customer conversations efficiently while balancing service quality and productivity goals. Collaborate with internal teams and dealership partners to support successful customer journeys. Adapt quickly to changing priorities, processes, and business objectives. Complete additional responsibilities and projects assigned by management. Requirements: The ideal candidate is a motivated sales professional with strong communication abilities, automotive knowledge, and a passion for delivering excellent customer experiences. This role requires someone who is proactive, adaptable, detail-oriented, and comfortable working in a performance-driven environment. Minimum 3 years of sales experience with a demonstrated ability to identify and convert sales opportunities. Strong verbal and written communication skills with the ability to create engaging and relevant customer interactions. Fluency in both English and French is required. Strong knowledge of the automotive industry and vehicle purchasing process. Customer-focused mindset with excellent relationship-building skills. Ability to manage conversations effectively and influence customer decisions. Strong initiative, adaptability, attention to detail, and sound judgment. Ability to work independently while collaborating effectively with cross-functional teams. Comfortable working toward measurable sales goals and performance objectives. Strong organizational skills and ability to manage multiple customer interactions. Previous experience in digital sales, automotive retail, customer service, or lead generation is an asset. Benefits: Competitive base salary of approximately CAD $48,000 with uncapped commission opportunities. Total earning potential designed to reward performance and sales impact. Fully remote work opportunity within Canada. Flexible scheduling options, including opportunities to work evenings and weekends. Medical, paramedical, and dental healthcare coverage. Home office setup stipend for new employees. Generous paid time off and vacation benefits. Paid holidays. Supportive and collaborative work environment focused on employee growth. Opportunities to develop sales expertise and advance your career.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
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