Sales Engineer, DevOps

Description

Keeper Security is hiring an experienced Sales Engineer, DevOps to join our B2B sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products while serving as a DevOps subject matter expert.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

The Problem We Solve for DevOps Teams

Modern engineering organizations face a growing crisis of secrets sprawl: hardcoded credentials in source code, unmanaged service accounts, secrets embedded in CI/CD pipelines, and machine identities that proliferate across containers and cloud environments with no governance. KeeperPAM with Keeper Secrets Manager (KSM) eliminate these risks by giving DevOps and platform engineering teams a zero-knowledge platform that integrates natively into the tools and workflows they already use like Jenkins, Kubernetes, Ansible, GitHub Actions, Terraform, and more.

As a Sales Engineer, DevOps, you will be the technical voice that helps engineering leaders and security teams understand and solve these problems with Keeper.

About the Role

As a Sales Engineer, DevOps, you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

In addition, you will serve as a DevOps subject matter expert and work with customers to understand and secure their development environments, CI/CD pipelines, cloud-native infrastructure and automated workflows.

Responsibilities 

• Provide and manage pre-sales technical support for the technical sales process of Keeper products
• Work closely with the sales team to identify customer opportunities and understand their business needs
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Serve as a DevOps subject matter expert for customers, prospects and internal sales teams
• Conduct technical discovery related to software development, CI/CD pipelines, DevSecOps workflows and cloud-native environments
• Demonstrate Keeper integrations and use cases involving Jenkins, Kubernetes, Ansible, Red Hat OpenShift, GitLab and related DevOps technologies
• Collaborate with product development and engineering teams to stay updated on product features, enhancements and updates
• Address technical questions, concerns and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
• Stay informed about industry trends, the competitive landscape and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
• Work on issues that affect design and selling success or address future concepts, products or technologies
• Establish relationships and engage with technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity and issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participate as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings locally and nationally and rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of experience in a pre-sales technical role such as Sales Engineer, Systems Engineer, Solutions Engineer or a similar position with a focus on Machine Identity Security and/or DevOps.
• Hands-on experience with Jenkins, Kubernetes, Ansible, Red Hat OpenShift, GitLab and other DevOps or CI/CD technologies
• Professional background in software development, DevOps, DevSecOps, platform engineering or a related technical field
• Strong understanding of software development lifecycles, CI/CD pipelines, containerized environments and DevOps best practices
• Experience with scripting, APIs and automation using languages or tools such as Python, Bash or PowerShell
• Excellent communication and interpersonal skills and a strong entrepreneurial drive
• Strong experience with Windows and Active Directory administration and knowledge of UNIX/Linux
• Outstanding presentation skills and the ability to build and demonstrate a high-quality product overview to both technical and executive-level audiences
• Technical background in networking and security applications as well as cloud technologies such as AWS and Azure
• Bachelor’s degree in Computer Science, Engineering or a related field, or equivalent work experience
• Willingness to travel up to 10%

Preferred Requirements 

• Industry-recognized certifications
• Experience with additional technologies such as Docker, Terraform, Helm, GitHub Actions or Azure DevOps
• Exposure to identity providers such as Microsoft Entra ID and Okta
• Experience providing solutions to and understanding the requirements of enterprise customers
• Prior experience with cybersecurity solutions or relevant experience with PAM, IAM, secrets management or other security SaaS solutions

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

 

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com