Senior Solutions Consultant

About Keyfactor 

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!

Title: Senior Solutions Consultant

Location: United States; Remote, EST 

Experience: Senior 

Job Function: Professional Services

Employment Type: Full-Time 

Industry: Computer & Network Security

Travel Requirements: <25%

About the position

The Senior Solutions Consultant provides strategic leadership in designing and implementing solutions for large-scale projects. They drive innovation and thought leadership in customer engagements, collaborate closely with Sales teams on pre-sales activities, and serve as a key escalation point for complex technical issues.

Applicants must be legally authorized to work in the United States.

Job Responsibilities

• Provide strategic leadership in designing and implementing solutions for large-scale projects.
• Drive innovation and thought leadership in customer engagements.
• Collaborate with Sales teams on pre-sales activities.
• Serve as a key escalation point for complex technical issues.
• Lead the design and architecture of enterprise-level solutions.
• Identify and mitigate risks in solution implementations. 
• Actively contribute to the improvement of service delivery processes.
• Mentor and coach junior team members.
• Engage with customers to understand their business challenges and objectives.
• Represent the company at industry events and conferences. 

Minimum Qualifications, Education, and Skills

• Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
• Solid knowledge in a technical, MSP, or software consulting capacity.
• Extensive knowledge of industry trends, company strategy, and cross-functional processes.
• Competent understanding of core networking and infrastructure fundamentals.
• Competent with Active Directory Certificate Services & Active Directory Federation Services.
• Competent with Unix/Linux.
• Competent in scripting development using various Microsoft tools (SQL, PowerShell, etc.).
• Competent in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
• Competent with business application suites such as Microsoft 365.
• Ability to lead complex projects, drive strategic initiatives, and influence decision-making. #LI-NA1

Compensation

Salary will be commensurate with experience.  

Culture, Career Opportunities and Benefits 

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.  

Here are just some of the initiatives that make our culture special:   

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. 
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. 
• The Keyfactor Alliance Program to support DEIB efforts. 
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. 
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development. 
• Regular All Hands meetings – followed by group gatherings. 

Our Core Values 

Our core values are extremely important to how we run our business and what we look for in every team member:  

Trust is paramount.   

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.   

Customers are core.   

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.   

Innovation never stops, it only accelerates.   

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.   

We deliver with agility.    

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.   

United by respect.    

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.   

Teams make “it” happen.   

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.   

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.  

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. 

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