Strategic Outbound Sales Development Representative

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a highly analytical and proactive Strategic Outbound Sales Development Representative to join our expanding enterprise growth team. In this role, you will move away from standard, high-volume transactional lead routing and instead act as an elite intelligence resource focused on strategic account sourcing. You will serve as the premier architect of our pipeline creation, conducting deep research, account mapping, and precision sourcing to establish high-value relationships between enterprise prospects and the Lightspeed brand.

Our team is operating in a hyper-growth phase. We are looking for an outcome-driven, research-focused professional passionate about using market intelligence to help target accounts unlock massive operational efficiencies. If you are excited to join a fast-growing company where your strategic sourcing efforts will directly impact enterprise global revenue, this is the perfect opportunity. What makes this role uniquely exciting is our focus: we sell exclusively to the hospitality sector, targeting significant, well-established brands - meaning you will be opening doors and building relationships with household names and industry leaders from day one.

What you will be doing:

• Strategic Sourcing & Market Intelligence: Utilise market research, ideal customer profile analysis, competitive intelligence, and data-driven intent platforms to systematically identify and prioritise high-value enterprise target accounts within our Ideal Customer Profile to build a robust pipeline for handover to Strategic Account Executives.

• Account-Based Marketing (ABM) Execution: Partner cross-functionally with Strategic Account Executives and Marketing to co-author, launch, and execute precision multi-channel outreach campaigns (phone, custom email, social media, and video).

• Discovery & Diagnostic Alignment: Conduct initial high-level discovery conversations to uncover deep corporate business initiatives, critical pain points, and product fit before seamlessly orchestrating qualified handovers to Strategic Account Executives.

• Funnel Cleanliness & Data Governance: Maintain pristine, data-rich records within Salesforce CRM to ensure account maps, sourced organisational intelligence, and prospect milestones are immutably tracked, enabling a frictionless transition and briefing process during Strategic AE handovers.

• Proactive Outbound Hunter: Act as a true hunter to drive our outbound engine from the ground up. You will be expected to attend industry events, network effectively, and utilise sophisticated multi-channel outreach to identify and relentlessly engage high-value, multi-location enterprise prospects within the hospitality space, ensuring a consistent, high-quality pipeline of qualified opportunities

What you need to bring:

• Sourcing Experience: 1–3 years in outbound sales development or corporate talent sourcing. A proven track record driven by deep data-gathering and rigorous target profiling, rather than high-volume cold calling. Must possess the executive presence and strategic sourcing skills required to identify, map, and successfully engage with C-suite level

• Advanced Research Skills: Exceptional capability to dig past surface-level company websites to uncover organisational insights, operational blockers, and competitive landscape information.

• Tech Stack Mastery: Highly proficient with advanced sales intelligence and sourcing infrastructure (e.g., Salesforce CRM, LinkedIn Sales Navigator, ZoomInfo, or intent analytics tools).

• Elite Communication Style: Exceptional written and verbal communication skills. You must possess the business acumen required to write highly compelling, custom-tailored correspondence that commands the attention of C-level executives.

• Mindset: A resilient, self-motivated hunter mentality combined with a strong analytical approach. You possess a process-oriented, quality-over-quantity focus, but are driven by the thrill of breaking into large accounts and building high-integrity sales pipelines.

What’s in it for you?

Come live the lightspeed Experience…

• Genuine career growth opportunities based on performance within a company that's continuously expanding

• Work with highly skilled people who are as passionate about sales & marketing as you are

• An environment that encourages initiatives and leadership

• Work in a team big enough for growth but lean enough to make a real impact

• Fun activities with your teammates & social events throughout the year

• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)

• Flexible Paid Time Off - providing you the freedom to take time off however you like

• Private Medical Insurance and cash health plan for optical, dental and more.

• Health & Wellness Credit - expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health

• Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform

• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year

• Time off to volunteer and give back to your community

• Transit benefit - if you travel by public transport to our London or Belfast offices

• A variety of drinks & snacks in our offices in London & Belfast

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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