Senior Software Developer

Loopio is on the hunt for a Senior Software Developer who thrives on solving complex challenges and is driven by curiosity. If you're passionate about building scalable, high-impact solutions and love collaborating across disciplines, this is your chance to make your mark.

You'll join a dynamic team of Engineers, Product Managers, and Designers to architect and deliver cutting-edge features that power a platform used by some of the world’s leading organisations. At Loopio, we value clean code, continuous improvement, and knowledge sharing. From impacting technical direction to mentoring teammates, you’ll play a key role in scaling our systems and evolving our product.

We’re deeply collaborative — whether it’s pair programming, technical design reviews, or whiteboarding ideas, we believe the best solutions are built together. If you’re excited by elegant architecture, thoughtful product development, and leaving things better than you found them — let’s build the future together.

This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST.

• Leading and rapidly building end-to-end features from scratch for Loopio’s platform.

• Going beyond writing Python or Java: designing and shipping reusable frameworks and shared libraries that raise the bar for how every team at Loopio builds, so good patterns scale instead of being reinvented.

• Proactively build technology to prevent bugs as they come up, because you can’t stand crappy software.

• Interact with and gather detailed feedback from our customers because you understand that creating a user-centric experience comes first.

• Partner closely with the ML team to design, integrate, and productionise AI agents and knowledge-graph capabilities, turning research prototypes into reliable, well-evaluated features.

• Mentor and coach others, providing technical guidance and helping build an environment of knowledge-sharing and encouraging feedback.

• Contributing to Loopio’s AI roadmap by evaluating third-party models, establishing patterns for agentic workflows and knowledge-graph-grounded retrieval, and defining technical and evaluation guidelines for AI-powered features.

• Identifying, troubleshooting, and resolving software defects through testing and by developing and maintaining automated tests to ensure high-quality and consistent releases.

• 6+ years of professional software development experience

• Proven track record of designing and delivering complex software systems at scale.

• Strong experience in backend/API development in Python, Java or PHP.

• Strong understanding of database design and RDBMS such as MySQL or similar.

• Proficient in using and designing scalable RESTful APIs.

• Mentorship to other engineers through coaching, design, and code reviews.

• Exposure to AI technologies, particularly around Agents and LLMs (e.g., OpenAI, Claude, etc.), embeddings, or natural language processing. While deep ML expertise is not required, familiarity with integrating or working with modern AI APIs is highly valuable.

• Comfortable guiding technical design discussions and facilitating technical decision making.

• A growing passion for driving processes and improving software development productivity for your team.

• Experience designing and consuming RESTful APIs and integrating with third-party systems.

• Experience in frontend development, with a solid understanding of React and JavaScript.

• Experience with AWS cloud infrastructure and core services (e.g., EC2, RDS, S3, VPC, ECS/Fargate, and Lambda) to build, deploy, and scale resilient cloud-native applications.

• Experience in the following is a plus: Typescript, Cypress, Elasticsearch, Prior work in building or integrating intelligent features, such as semantic search, RAG and integration with third-party apps.

• Experience in frontend development, with a solid understanding of React and JavaScript

⚒️ Loopio Engineering Technology Stack:

• React

• Elasticsearch

• Node js

• PHP

• Python

• MYSQL

• Flask

• Docker

• Databricks

• Amazon Webservices

• Chef

• Terraform

Where You’ll Work 📍

• This is a remote-first opportunity with the advantages of working flexibly across India.

• We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇮🇳 India (HQ in Ahmedabad), and 🇬🇧 England (London).

• Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration.

• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday

• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ❤️ Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations

• You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and company celebrations to celebrate the big wins and milestones as #oneteam!

• Our four Employee Resource Groups offer opportunities for employees to learn and connect year-round.

• You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. 

Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment 👩🏻‍💻 At Loopio, we leverage  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions  solely made by our team. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines

AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.