Lead Manager, Accounting - Shared Financial Services

Who We Are: 

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  

Location:

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. 

Position Summary:

Serves as the relationship manager responsible for managing all financial reporting aspects for a portfolio of chapters that have elected to use Shared Financial Services (SFS) including preparing monthly financial statements, reconciling and analyzing various accounts, and preparing or reviewing financial documentation. The Accounting Manager will work to provide strong customer service to chapters, guide and create internal improvements, and serve as a leader of both people and initiatives within the department. This position will interact with individuals on all levels within the organization and prepare financial documentation that will be used by chapter senior leadership, including chapters' Board of Directors. 

Knowledge and Abilities:

• Thorough knowledge of financial accounting including generally accepted accounting principles (GAAP) and financial statement preparation to ensure accurate, efficient, timely financial reporting and related processes.
• Effective verbal and written communication skills to network with other departments within the organization, as well as externally with chapter personnel and the chapter’s Board of Directors, regarding various issues related to the financial reporting process.
• Excellent knowledge of internal and management control systems.
• Familiarity with audit planning processes and procedures.
• Excellent knowledge of accounting and information systems applications, preferably in a nonprofit environment.
• Ability to handle sensitive information with a high level of trust and confidentiality and possess strong business ethics.

Duties & Responsibilities:

• Leads and manages member(s) of the accounting team which includes setting expectations, providing feedback, managing workload, ensuring consistent response times and delivery of results. Serves as advisor to SFS team in accounting practices and leadership development.
• Manages and oversees chapter’s financial needs including bank/investment reconciliations, balance sheet reconciliations, and the creation/approval of journal entries.
• Reviews internal and external financial statements, ensuring monthly close is accurate and timely, as well as confirming all variances have been documented and explained.
• Monitors chapter performance against budget and national benchmarking metrics informing chapter leadership of significant variances.
• Monitors chapter’s accounting activity to ensure appropriate recording of revenue and payments agrees to both GAAP and MAW policies.
• Works with the Salesforce system to ensure appropriate coding and reporting of chapter revenue streams.
• Serves as primary liaison, building and maintaining relationships, with assigned portfolio of chapters. Provides reports, queries, and analysis to chapters for account activity, revenue, expenses, etc.
• Assists chapter in preparation of annual budget.
• Acts as key staff person in annual internal and external audit process communicating with National Office, Chapters, and external auditors.
• Facilitates review and evaluation of time and use studies used in allocating the indirect costs of the chapters.
• Performs other job-related duties, as assigned.

Qualifications:

• Bachelor’s degree in accounting or related field or equivalent experience required.
• Minimum of 3 years of experience in accounting and/or financial reporting required. Nonprofit accounting experience is strongly preferred.
• Minimum of 2 years of people leadership experience preferred.
• Strong knowledge of Microsoft Office applications required, including demonstrated expertise in Microsoft Excel
• Experience in Salesforce and NetSuite is strongly preferred.
• CPA designation a bonus.
• Working knowledge of nonprofit organizations is helpful.

Working Conditions:

• Ability to thrive in a remote environment.
• Travel required, up to 10%.
• May require work outside a traditional Monday – Friday work week, and outside normal business hours.

What We Offer:

Benefits

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
• Competitive compensation with annual incentive potential    
• Health Savings Account and Flexible Spending Account Options    
• Health Reimbursement Account fully funded by Make-A-Wish America
• Short Term Disability*, Long Term Disability* and Life Insurance 
• Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 
• 401(k) Retirement Savings Plan with 5% match after one year of service
• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program   
• The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires 

Time Off

• Competitive PTO starting at 15 days, with enhanced time off for senior roles
• 10 Sick Days 
• 11 Paid Holidays 
• 2 Volunteer Days after one year of service 
• 2 Personal Days accrued annually   
• Parental Leave      

Also... 

• Employee Awards and Recognition Programs    
• Individual and Leadership Development     
• Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets  
• Monthly premiums paid for the employee for vision, dental, and short/long term disability.

We are committed to creating an accessible and inclusive workplace. If you require an accommodation at any stage of the application process, please email hr@wish.org. We are happy to review your needs.