Polish Speaking Player Support Specialist - Work In Sofia, Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities, including exclusive Polish-speaking jobs for candidates seeking international growth.

Job Overview

We are currently seeking a passionate gaming enthusiast for a Polish Speaking Player Support Specialist position in Bulgaria. This role is perfect for those looking to immerse themselves in the high-energy Gaming & Esports sector while enjoying a vibrant expatriate lifestyle in the heart of Sofia.

Key Responsibilities

• Provide world-class technical and account support to players within the Gaming & Esports community.
• Resolve player inquiries regarding game functionality, billing, and technical troubleshooting in Polish.
• Maintain high levels of player satisfaction by delivering timely and empathetic communication.
• Collaborate with internal teams to flag technical bugs and feedback to improve the overall gaming experience.
• Stay updated on the latest industry trends and game updates to provide accurate, real-time information to our player base.
• Participate in community engagement initiatives and ensure a positive atmosphere across all support channels.

Requirements

• Native or fluent Polish (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the Gaming & Esports industry and familiarity with modern gaming platforms.
• Excellent communication skills with the ability to translate technical concepts into player-friendly language.
• Previous experience in customer support or a high-paced digital environment is considered a significant advantage.
• A proactive, problem-solving mindset and a genuine interest in starting a career through jobs in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on all gaming internal systems.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Bulgaria offers an exceptional quality of life, blending historic European charm with a thriving modern digital scene. Professionals pursuing jobs in Bulgaria enjoy a temperate climate, vibrant nightlife in Sofia, and breathtaking natural scenery, ranging from mountain ranges to coastal retreats.

Our candidates find that the cost of living in Bulgaria allows for a premium lifestyle, with an incredible culinary scene and an affordable, high-standard housing market. Choosing this Polish Speaking Player Support Specialist position in Bulgaria means joining a welcoming international community that makes settling in seamless and exciting.

How to Apply

If you are ready to take your career to the next level within the Gaming & Esports industry, we want to hear from you. Please click Apply Now to submit your application and join the Mercier Consultancy Group network today. We look forward to facilitating your next great career move.