Business Operations Analyst

Moodle with us!

At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customisable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you’re ready to make a real impact, and be part of a global movement shaping the future of learning, join us—let’s transform education together!

About the Role

We are looking for a detail-oriented Business Operations Analyst to join our PMO/Technology & Operations team. In this role, you will manage, support, and govern day-to-day business operations by mapping and analyzing company processes. Your goal is to enhance and automate key workflows to reduce inefficiencies, operational costs, and the margin for error while ensuring strict adherence to governance and policy frameworks.

What You’ll Do

Most days in this role will involve a mix of:

Process Optimization: Documenting and managing end-to-end business processes, identifying inefficiencies, and mapping out improvements to optimize how we operate.

Governance & Risk Management: Managing the RAID (Risks, Assumptions, Issues, Dependencies) log and ensuring company-wide adherence to established policies and governance frameworks.

Operational Analysis: Collecting and analyzing data to identify trends and opportunities for system improvements or automation.

Cross-functional Collaboration: Partnering with Project Managers to analyze project briefs (scope, resources, budget) and representing the business operations perspective in solution design discussions.

Leadership: Leading Solution Design Meetings to help teams drive global solutions to operational challenges.

We’d love to meet you

Especially if you can tell us about your:

Experience: 1–2 years in a business or operational analyst role.

Technical Proficiency: Demonstrated experience using diagramming tools (e.g., Draw.io, Lucidchart).

Communication: Strong verbal and written communication skills with a proactive approach to stakeholder management.

Adaptability: Ability to work independently in a remote environment while thriving as part of a global team.

Bonus Points: Proficiency in Google Workspace and experience with cloud-based tech stacks (e.g., HubSpot, Jira).

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect:

• Taking on a genuinely flexible, distributed role, working from anywhere in the world

• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and make a real difference.
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good.

Learn more about Moodle

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide. Find out more about us on our website.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.