Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
Job Description
REQUIREMENTS:
- Experience: 4+years
- Strong experience in ServiceNow Source to Pay (S2P) and ITSM modules
- Hands-on experience with ServiceNow Service Portal and UI Builder
- Experience in designing, developing, and implementing ServiceNow solutions across enterprise environments
- Strong experience in ServiceNow integrations with third-party and enterprise applications
- Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
- Experience with Jelly Scripting and AngularJS
- Ability to understand business requirements and translate them into scalable technical solutions
- Experience in developing and configuring custom ServiceNow applications and workflows
- Strong understanding of ServiceNow platform architecture and best practices
- Experience in performing component integration testing and troubleshooting issues
- Strong analytical, problem-solving, and debugging skills
- Good communication and stakeholder management skills
- Experience in CSM, GRC, or HRSD modules will be an added advantage
- ITIL knowledge is preferred
RESPONSIBILITIES:
- Work with global teams to implement and enhance ServiceNow solutions across multiple locations
- Provide technical expertise for ServiceNow development, primarily within Source to Pay (S2P) and ITSM modules
- Design, develop, and maintain ServiceNow integrations with enterprise applications
- Gather, analyze, and understand business requirements and translate them into technical solutions
- Configure and customize ServiceNow applications to support business processes
- Develop platform capabilities using ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions
- Build and enhance user experiences using Service Portal and UI Builder
- Develop solutions using Jelly Scripting and AngularJS where required
- Perform component integration testing and ensure quality deliverables
- Troubleshoot and resolve application, integration, and platform-related issues
- Support process standardization and continuous improvement initiatives
- Ensure adherence to ServiceNow development standards, governance, and best practices
- Collaborate with stakeholders, functional teams, and technical teams for successful project delivery
- Participate in design discussions and provide recommendations for scalable ServiceNow implementations
- Support platform enhancements, upgrades, and ongoing maintenance activities
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field