We are seeking a highly experienced IFS Techno-Functional Platform Specialist to support and optimize the IFS Cloud environment across configuration, extensibility, integrations, and platform administration. This is not a core development role, but requires deep hands-on expertise with IFS configuration, workflows, security, upgrades, and troubleshooting within a complex enterprise environment.
Core Responsibilities
IFS Configuration & Platform Administration
- Configure and support IFS Cloud platform (Aurena client, page designer, custom fields, custom actions)
- Manage IFS extensibility framework (custom events, workflows, business process automation, projections)
- Administer security model including users, roles, permission sets, and access control
- Manage background jobs, scheduled tasks, report routing, and system configurations
- Support IFS upgrades, service updates, environment readiness, regression validation, and rollback planning
Integrations & Technical Support
- Support IFS Connect, queues, routing rules, and platform integrations
- Troubleshoot application, workflow, data, and integration-related issues
- Investigate logs, system behavior, and performance issues to identify root causes
- Monitor system health, background processing, and platform performance
- Support configuration and optimization of native and extended IFS functionality
Collaboration & Documentation
- Partner with IT/IS teams and business stakeholders on prioritization and solution design
- Coordinate platform changes, enhancements, and system improvements
- Document configurations, integrations, workflows, and technical procedures
- Support continuous improvement and automation initiatives
Requirements
- Strong hands-on experience with IFS Cloud / IFS Applications
- Deep experience in IFS configuration, extensibility, and platform administration (not core code development)
- Experience with Aurena, custom fields, custom actions, events, workflows, and projections
- Strong knowledge of IFS security model (users, roles, permissions, access control)
- Experience supporting IFS upgrades, maintenance, and troubleshooting
- Experience with IFS Connect, integrations, queues, and routing rules
- Strong analytical and problem-solving skills within ERP environments
- Ability to work independently in a remote environment
- Strong communication skills and experience working with U.S.-based teams
Nice to Have
- Experience in complex enterprise environments
- Exposure to business process automation and system optimization
- Familiarity with integration best practices and documentation standards
- Experience with performance tuning and platform monitoring within IFS
Benefits
- Holiday Extra Pay
- The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
- This is a 100% home-based position
- We prioritize the mental health of our team members and offer mental health days to support their well-being.
- In addition to the base salary, performance-based incentives are provided.
- There is an annual review and appraisal process in place.
- There are ample opportunities for professional growth and advancement within the company.
New Zealand