Associate Regional Account Manager

About Us

Neuronetics, together with Greenbrook Mental Wellness Centers, delivers innovative mental health treatments through FDA-cleared NeuroStar® TMS and Spravato® therapies. Our mission is to expand access to life-changing care, combining cutting-edge technology, compassionate patient support, and clinical excellence to improve lives every day. Join us in making a meaningful impact in the rapidly growing mental health field.

Position Overview:

The Associate Regional Account Manager supports Regional Account Managers in developing, positioning, and marketing Greenbrook TMS as a leader in TMS Therapy. The role assists with provider outreach, account development, referral generation, and territory activities while building and maintaining relationships with behavioral health providers, psychiatrists, therapists, primary care physicians, and other accounts as appropriate.

Territory would include: Glen Allen, Midlothian, Charlottesville, Tidewater/Richmond area

Essential Duties/Responsibilities:

• Supports Regional Account Managers in developing and positioning Greenbrook as a leader in TMS Therapy by building and maintaining relationships with behavioral health providers, psychiatrists, therapists, primary care physicians, and other assigned accounts, as appropriate.
• Develops product and market knowledge and, with support from the Manager, Provider Relations and Regional Account Managers, educates and engages healthcare professionals in discussions about clinical evidence, approved indications, and product efficacy and safety profiles to support on-label prescribing for appropriate patients.
• Works with the Manager, Provider Relations, Regional Account Managers, Regional Practice Managers, Regional Operations leadership, and Medical Directors to support territory business plans and local strategies focused on account prioritization, account-specific activities, and Greenbrook’s broader marketing strategy.
• Provides timely updates to the Manager, Provider Relations and Regional Account Managers regarding provider activity, territory observations, account-specific opportunities, barriers, and the effectiveness of assigned sales activities.
• Maintains accurate and timely records of provider outreach, referral activity, account updates, expenses, and other required sales activities.
• Reviews center-specific reports to identify trends and support account and territory activities. Generates contacts and sales leads, maintains relationships with providers, and contributes to territory goals and center performance through assigned outreach and follow-up activities.
• Adheres to and upholds all applicable federal and state compliance requirements, the Greenbrook TMS Code of Conduct, the Greenbrook TMS HR Manual, policies and procedures, and applicable healthcare fraud, waste, and abuse laws.
• Understands and complies with all Greenbrook TMS policies, procedures, codes of conduct, and OSHA and HIPAA privacy rules.
• Other related duties as assigned.

Knowledge, Skills, and Abilities:

• Strong clinical sales ability is a plus, but not required.
• Demonstrated effective organizational and communication skills.
• Self-motivated, collaborative, adaptable, and shows initiative.
• Demonstrated technical aptitude and computer skills.
• Results-oriented with demonstrated time management skills.
• Demonstrated judgment and decision-making capability.
• Ability to learn, analyze, understand and convey complex information.
• A valid driver's license and clean driving record.

Education and Experience:

• Bachelor's Degree required.
• 1-2 years of B2B, healthcare, medical sales, or marketing experience preferred.
• Basic knowledge of business development and the sales cycle.

Preferred Skills:

• Behavioral or mental health B2B or pharmaceutical sales experience is preferred.

Physical Requirements:

• Standing/Sitting: 100% combination
• Walking/Bending/Stooping: 100% combination
• Lifting Requirements: Able to lift to 25 pounds
• Travel by air, rail, auto: Able and willing to travel up to 80% of the time
• Relocation: Ability and willingness to relocate for potential Regional Account Manager opportunities as territories become available.

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Neuronetics/Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. 

*We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

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