Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY:
Leads the evolution from traditional web and portal metrics to an insight-driven approach that connects patient, caregiver, and investigator site behavior to clinical trial engagement and recruitment actions across core trial properties. This role serves as the critical bridge between digital analytics reporting and clinical operations/trial management, ensuring Therapeutic Area (TA) leads, Recruitment Managers, and Digital Health Product Managers have the end-to-end telemetry needed to optimize trial discovery, pre-screening, enrollment, and retention journeys—shifting the team from reactive recruitment reporting to proactive trial participant experience design.
PRIMARY DUTIES:
COMPETENCY:
EXPERIENCE:
LANGUAGE SKILLS: Proficient in English and communication
QUALIFICATIONS / REQUIRED EDUCATION: Bachelor’s degree in Healthcare Analytics, Clinical Research, Data Science, Human-Computer Interaction (HCI), Public Health, or a related field.
PHYSICAL DEMANDS: REMOTE. Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools. Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
WORK ENVIRONMENT: Remote
EXPECTED HOURS OF WORK: Monday-Friday, Standard Business Hours
TRAVEL: Occasional travel for team meetings or training (if required by organization).
ADA Statement
An individual must be able to perform the essential functions of the position, with or without reasonable accommodation. The requirements outlined in this job description are representative of the knowledge, skills, abilities, and other qualifications necessary to successfully perform the essential functions of the position. Reasonable accommodations will be provided to qualified individuals with disabilities in accordance with applicable law.
This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or requirements of the position. Duties and responsibilities may be modified, added, or reassigned based on business needs.
EEO/AA Statemen
New Era Technology is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, transfer, leaves of absence, discipline, termination, layoff, recall, and other terms and conditions of employment.
Below is the pay range of this position for considered candidates based on qualifications and experience.
Pay Range $83—$83 USDNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
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