Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
SUMMARY:
The AI Agile Product Owner connects stakeholder strategy with the tactical execution of Agile development teams. This role owns and prioritizes the product backlog for AI-enabled features across digital applications and support platforms, translates product strategy into clear user stories and acceptance criteria, and promotes delivery that aligns with business value, user needs, privacy requirements, and responsible AI guardrails.
HIERARCHY:
Individual contributor who works across business stakeholders, product leadership, user experience, engineering, data, security, privacy, legal/compliance, and support teams. The role provides product direction to Agile delivery teams without direct supervisory responsibility.
PRIMARY DUTIES:
COMPENTENCY:
REQUIRED EDUCATION:
Bachelor's degree in Business Analysis or a relevant field.
EXPERIENCE:
LANGUAGE SKILLS:
Ability to read, analyze, and develop complex business and technical documentation. Ability to communicate clearly and persuasively in English with stakeholders and delivery teams at all organizational levels.
QUALIFICATIONS:
PHYSICAL DEMANDS: Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
WORK ENVIRONMENT:
Professional administrative environment with frequent use of computers, collaboration platforms, video conferencing, and standard office equipment. Work arrangement may be remote, hybrid, client-site, or office-based according to assignment requirements.
EXPECTED HOURS OF WORK:
Full-time schedule aligned with client and project needs. Occasional work outside standard business hours may be required to support key milestones, workshops, or releases.
TRAVEL:
Limited travel may be required for client meetings, planning sessions, workshops, or other business needs.
ADA Statement
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Below is the pay range of this position for considered candidates based on qualifications and experience.
Pay Range $74—$74 USDNew Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .