Pre-Sales Enablement Specialist

Company Description

This a REMOTE position for candidates currently based in the United States. Candidates must be physically located in the US to be considered.  

Job Description

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter eager to make a name for yourself in a fast growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.   

NielsenIQ is seeking a talented Pre-Sales Enablement Specialist to play a key role in enabling sellers to be more efficient and stay focused on winning business. Reporting to Pre-Sales Enablement Manager or Director, this role will work with cross functional teams (Sales, Marketing, Product Marketing, Product, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to close faster. 

An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement and establishing new processes. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. You have desire to help sellers succeed and your team members develop.  Must be passionate about ensuring a positive customer experience and understand how to personalize messaging to ensure buyers have the right information at the right time to make decisions quickly and confidently.  The ideal candidate is detail oriented with excellent communication, active listening and time management skills with familiarity with the sales process. 

Job Description 

• Successfully manage and execute independent Pre-Sales activities to priority business group(s) and accommodating non-primary teams where applicable. 

• Become familiar in all critical support areas bound by SLA coverage, working as a cross-functional business partner being able to accommodate various account-based non-specialty requests for multiple business verticals. 

• Engage with pilot program opportunities where/when applicable to evangelize the Pre-Sales Enablement team offerings to unsupported teams. 

• Become an SME in specific Pre-Sales Enablement team offering(s) and NielsenIQ product/solution(s). 

• Serve as an expert on internal sales processes and CRM utilization to guide sellers on best practices and ensure adherence. Work to become proficient in all RMS services (Discover, Byzzer, Data Analysis) and stay up-to-date on best practices using the tools effectively. 

• Effectively manage day-to-day tasks to ensure opportunities progress to close won quickly as possible through efficient time management and prioritization and process improvement or development; including assisting with pitches, pricing, proposals and contract and coordinating with cross functional team members as applicable to ensure a stellar customer experience (includes Post-Sales, Marketing, Product Marketing, Product, Finance, Delivery and Finance). 

• Partner with Marketing and CS to create content, engage with top of funnel campaigns as applicable. Adapt existing content (including but not limited to pitch decks, proposals, email templates) based on sales insight, persona and segment. 

• Effectively manage numerous requests concurrently and on deadline; includes managing expectations, developing solution ideas, and escalating delays to leader in timely manner. 

• Utilize reports to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities, highly skilled at leveraging CRM for pricing, contracting, and process efficiency and project tracking. Work to become a Pre-Sales SME with Revenue Intelligence for BI reporting and forecasting. 

• Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle. 

• Support product releases by gaining an understanding of new products / features, serve as a knowledge resource for sellers and provide timely feedback to Product Marketing/Marketing on information requested by both sellers and clients. 

Qualifications

Qualifications 

• 2-4 years of related work experience in Sales or Sales Operations, Bachelor’s degree required 

• Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions 

• Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met 

• Skilled at building strong working relationships with team members in varying departments and/or levels of management 

• Ability to manage multiple projects simultaneously while meeting deadlines 

• Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements 

• Experience building and / or using sales performance reporting in a CRM, PowerBI or similar software 

• Excellent written, verbal, and active listening skills 

• Prior exposure to SaaS technology 

• Ability to drive productivity working in a remote, fast paced environment 

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $69,000 - $72,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.    

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion