Field Technical Delivery Specialist (North)

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

What you'll do:
1. Hands-on on-site support Get stuck in on-site: You’ll work side-by-side with installers during their first setups, live installs, and any troubleshooting runs. You'll help them master the Tenant Power design, meter setups, and what's needed for sign-off. Bridge the gap: You'll collaborate with the OE Homes Delivery team to make sure our guides are actually useful on a busy site. This means making sure instructions for kit setups, battery/inverter wiring, meter placement, and data monitoring are crystal clear. Set teams up for success: Before a single tool is lifted, you'll help make sure the installers truly understand the technical requirements, approved kit lists, and platform guides so there are no surprises midway through. 2. Learning, improving, and scaling Spot what works (and what doesn't): You'll keep an eye out for what makes an install breeze through, as well as the hiccups that cause delays, missing data, or "installed-but-not-yet-live" limbo. You'll use these insights to help us build a smoother, repeatable process. Be the feedback loop: Keep track of common installer questions, repeating issues, or confusing instructions. You’ll feed this real-world feedback straight back to our design, training, and standards teams so we can keep improving. Pick the right battles: Use your on-site knowledge to help prioritize which properties or batches are genuinely ready to go, ensuring we focus on the projects most likely to transition smoothly to live operation. 3. Collaboration and alignment Empower our installers: Since they are independent contractors, your job is to coach them on our standards and design intent. You'll help them confidently deliver high-quality work that matches our blueprint every time. Bring everyone together: You'll act as the connector between housing associations, installers, supply chain, data, and delivery teams, helping to smooth out any friction points in the journey from "installed" to "live."

What you'll need:
proven experience supporting or delivering domestic solar PV and battery storage installations and necessary qualifications Practical experience with battery commissioning, inverter setup, export settings and monitoring platforms; Relevant electrical background or qualification, with current BS 7671 / 18th Edition knowledge or competence; Ability to read approved designs, schematics, Bills of Materials and platform- specific installation guidance; Strong practical problem-solving skills and the ability to turn site issues into clear feedback for design, training, data and delivery teams; Willingness to travel regularly across the UK, including overnight stays where required

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.