Strategic Alliances Senior Manager

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

Job Overview

We are seeking a dynamic and experienced partnership professional to lead our partner initiatives in enterprise business and public sector. This role involves developing and managing strategic alliances with key partners, driving joint go-to-market strategies, and ensuring the success of our enterprise business and public sector engagements.

Key Responsibilities

• Partnership Strategy:  Work with sales leadership to develop and execute PagerDuty’s enterprise business and public sector partner strategy.
  
  
• Partner Development: Identify, establish, and nurture strategic partnerships with public sector partners including distributors like Carahsoft, contractors and system integrators.
  
  
• Go-to-Market Strategy & Execution: Collaborate with internal teams and partners to develop and execute joint go-to-market strategies, driving awareness, adoption, and revenue growth in target accounts.
  
  
• Relationship Management: Build and maintain strong relationships with key stakeholders within partner organizations, ensuring alignment of objectives and mutual success.
  
  
• Sales Enablement: Work closely with the sales team to develop and deliver training, tools, and resources to support the public sector sales efforts.
  
  
• Market Intelligence: Stay informed about public sector trends, regulatory changes, and competitive landscape to identify opportunities and risks. 
  
  
• Performance Metrics: Track and report on the performance of strategic alliances, providing insights and recommendations for continuous improvement. 
  
  
• Event Participation: Represent PagerDuty at public sector and industry events, conferences, and industry forums to promote our solutions and expand our network.

Basic Qualifications

• Experience: 5+ years of experience in developing and managing strategic enterprise business and public sector partnerships. 
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• Industry Knowledge: Deep understanding of contemporary partnering models, methodologies and GTM approaches.  Deep understanding of the benefits and relative value of various routes to market. Working knowledge of basic contracting, technical documentation and marketing techniques necessary to execute against the company’s Enterprise and Public Sector Business strategy.
  
  Relationship Building:  Proven ability to build and maintain positive, trusting, working relationships with key internal and external stakeholders all while delivering results in a highly complex, matrixed global organization.
  
  
• Strategic Thinking: High degree of natural curiosity.  Strong strategic planning and analytical skills, with the ability to develop and execute comprehensive partnership strategies.  High tolerance for ambiguity with the ability to execute in a changing environment and get work done.
  
  
• Communication Skills: Excellent verbal and written communication skills, with the ability to influence and engage senior executives.
  
  
• Leadership & Collaboration: Proven ability to build, collaborate, lead and execute strategy in a cross-functional environment. Significant experience working with sales, marketing, product, and legal teams.

Willingness to Travel as needed

The base salary range for this position is 126,000 - 193,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package 
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.