Danish Speaking Customer Support Specialist - Work In Sofia, Bulgaria

Danish Speaking Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting top-tier talent with industry-leading corporations across Europe. We specialize in providing bespoke recruitment solutions within the Customer Support Services sector, ensuring that professionals thrive in their international career trajectories.

Job Overview

We are currently seeking a motivated individual to join our client's team as a Danish Speaking Customer Support Specialist in Sofia, Bulgaria. This Danish Speaking Customer Support Specialist position in Bulgaria offers a unique opportunity to build a career in a dynamic international environment while enjoying comprehensive support for your transition.

Key Responsibilities

• Deliver exceptional omnichannel support to Danish-speaking clients within the Customer Support Services sector.
• Resolve complex inquiries regarding products and services with professionalism and efficiency.
• Maintain high levels of customer satisfaction by providing accurate and empathetic guidance.
• Effectively document all interactions and customer data within the CRM system.
• Collaborate with international teams to optimize service delivery processes.
• Ensure all service level agreements (SLAs) are met consistently to drive performance targets.
• Contribute to a positive team culture by sharing knowledge and best practices.

Requirements

• Native or fluent Danish (spoken and written).
• Valid EU passport (mandatory).
• Previous experience in the Customer Support Services industry is highly valued.
• Exceptional communication skills and a customer-centric mindset.
• Proficiency in computer systems and digital communication tools.
• A proactive attitude towards relocating to Bulgaria for one of the most exciting Danish-speaking jobs available today.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Sofia is rapidly becoming a hub for international professionals seeking exciting jobs in Bulgaria. With a rich history, a vibrant café culture, and a pleasant climate that transitions beautifully between the seasons, Bulgaria offers an excellent balance between professional growth and personal enjoyment.

Relocating to Bulgaria is a seamless experience with our dedicated support team, allowing you to focus on your new role in the Customer Support Services industry. From the local culinary delights to the stunning mountain ranges nearby, Bulgaria provides a high quality of life that makes it one of the most sought-after destinations for those looking for Danish-speaking jobs in Europe.

How to Apply

If you are ready to take the next step in your career and join a prestigious firm in Sofia, we invite you to click "Apply Now" to submit your application. We look forward to helping you start your journey with Mercier Consultancy Group.