Finnish Speaking Support Specialist - Work In Sofia, Bulgaria

Finnish Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing, we specialize in delivering high-impact career opportunities for professionals seeking international growth within the dynamic Customer Support Services sector.

Job Overview

We are currently seeking a motivated professional for our Finnish Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity to join one of the most sought-after Finnish-speaking jobs in Europe, offering you the chance to excel in the Customer Support Services industry while enjoying a vibrant international lifestyle.

Key Responsibilities

• Provide high-quality technical and functional support to customers via phone, email, and live chat.
• Maintain excellent customer satisfaction standards within the Customer Support Services environment.
• Effectively troubleshoot issues and provide precise solutions in Finnish to our client base.
• Document all interactions accurately within the internal Customer Support Services database.
• Contribute to team goals and maintain high performance metrics to earn your monthly performance bonus.
• Stay updated on product knowledge to ensure accurate information is delivered to all users.
• Collaborate with cross-functional teams to escalate complex issues and ensure timely resolution.

Requirements

• Native or fluent Finnish (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to facilitate professional communication within our international office.
• Previous experience in the Customer Support Services sector is highly advantageous.
• Excellent problem-solving skills and a customer-centric mindset.
• Ability to relocate to Sofia for this exciting Finnish Speaking Support Specialist position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria provides a unique opportunity to live in a culturally rich and historically significant European destination. Bulgaria offers a perfect blend of modern urban life, stunning mountain landscapes, and a Mediterranean-influenced climate, making it an increasingly popular choice for expatriate professionals.

Beyond the career growth found in our Finnish-speaking jobs, you will enjoy a high quality of life in Bulgaria, characterized by an affordable cost of living and a vibrant social scene. Our relocation experts are ready to assist you in making your move to Bulgaria seamless and enjoyable.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in Sofia, click Apply Now to submit your application. We look forward to reviewing your profile and helping you secure this Finnish Speaking Support Specialist position in Bulgaria.

Warm regards,
The Recruitment Team at Mercier Consultancy Group