German Speaking Player Support Specialist for Riot Games Account

Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Player Support Specialist focused on Riot Games accounts, based in Sofia, Bulgaria. This role is ideal for individuals passionate about gaming and eager to provide excellent customer support to the German-speaking player community. You will be the first point of contact for players, assisting them with various inquiries and ensuring a great gaming experience.

Key Responsibilities

• Provide high-quality player support in German through various communication channels, including email and chat
• Assist players with account management, technical issues, and game-related questions
• Resolve player concerns efficiently to ensure customer satisfaction and retention
• Document player interactions accurately to aid continuous improvement of support services
• Collaborate with internal teams to relay player feedback and help enhance the gaming experience
• Stay informed about Riot Games' titles and industry trends to provide knowledgeable assistance
  
  

Requirements

• Fluent in German (oral and written); proficiency in English is a plus
• Previous experience in customer or player support roles is advantageous
• Strong understanding of gaming culture and familiarity with Riot Games' titles
• Excellent communication, problem-solving, and interpersonal skills
• Ability to troubleshoot technical issues and provide effective solutions
• Willingness to relocate to Sofia, Bulgaria

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 1500 Euro Signing Bonus
• Fully Paid Training
• Health Insurance
• And Much More ..

Life in Bulgaria

Relocating to Bulgaria is an experience that goes far beyond simply starting a new job — it's an invitation to discover one of Eastern Europe's most captivating and affordable destinations. Bulgaria boasts a rich cultural heritage, breathtaking mountain landscapes, a stunning Black Sea coastline, and a warm Mediterranean-influenced climate that offers warm summers and mild winters. Sofia, Bulgaria's dynamic and cosmopolitan capital, is a city that perfectly blends ancient history with modern urban living, offering a thriving café culture, world-class restaurants, vibrant nightlife, and a welcoming international community that makes settling in remarkably easy for new arrivals.

One of the most compelling reasons to consider jobs in Bulgaria is the outstanding quality of life available at a fraction of the cost of Western European capitals. Bulgaria offers some of the most affordable housing, dining, and entertainment options in the EU, meaning your salary goes significantly further here than in cities like Paris, Brussels, or Lyon. Whether you're exploring Bulgaria's historic old towns, hiking in Vitosha Nature Park just minutes from Sofia's city centre, or enjoying the country's growing fitness and wellness scene, life in Bulgaria promises to be both fulfilling and full of adventure. For German speaking professionals seeking a fresh start and exciting career prospects, Bulgaria truly delivers on every front.

How to Apply

Are you a German speaking professional with a passion for customer excellence and the Fitness & Wellness world? Don't miss this outstanding opportunity to take on the German speaking Fitbit Customer Support Specialist position in Bulgaria and launch an international career with the full support of Mercier Consultancy Group behind you. Whether you are already exploring German speaking jobs abroad or are taking your first step toward an exciting new chapter, we warmly encourage you to apply today.

Click the Apply Now button below to submit your application and a member of our expert recruitment team will be in touch promptly to guide you through the next steps. We look forward to welcoming you to the Mercier Consultancy Group family.