Part-time - 20 hours per week
Romote
Do you love building the people side of a mission-driven company — where new hires feel welcome, the details run smoothly, and the team feels cared for? Join us as our People Operations Manager and help the people who help families thrive.
About NeuroNav
At NeuroNav, we believe everyone deserves the opportunity to make their own choices and shape their story, regardless of disability. Our mission is to enhance the quality of life for adults with developmental disabilities through simplicity and choice. We help families navigate California’s Self-Determination Program, and our team of Navigators is the heart and soul of that work.
Founded at Stanford in 2020, we’re a high-growth, innovative team, and we’re building the people practices to match. Behind every Navigator supporting a family is a team that deserves to feel supported too. That’s where you come in.
About the Role
As our People Operations Manager, you’ll be the HR expert and steady hand behind the employee experience. You’ll make sure every new hire feels prepared and welcome from day one, keep payroll, compliance, and our people systems running with care, and oversee the IT that helps our team do their best work. You’ll also bring our culture to life through the rituals and moments that keep people excited to stay.
You’ll partner closely with our part-time Recruiter, who owns hiring, and you’ll be their manager and thought partner. Together, you’ll make sure a great candidate becomes a well-supported teammate.
This is a hands-on role with real ownership, clear priorities, and room to grow as we grow.
Responsibilities Include
HR Operations, Payroll & Compliance
You’ll be the trusted go-to for how we do HR well.
Bring HR best practices to our policies, processes, and everyday employee questions
Keep employee records and HR systems (Gusto and related tools) accurate and organized
Oversee payroll: from timesheet approvals and error follow-up through final submission
Stay on top of compliance mail and filings, including state tax letters, agency follow-up, forms, and audits
Answer questions on HR policies, benefits, time off, and Gusto settings
Maintain clear people documentation and build an employee-friendly people ops FAQ
Onboarding & Offboarding
You’ll shape the first impression, and the last one, for every teammate.
Draft and manage offer letters, legal documents, and signatures once a candidate says yes
Run onboarding through Gusto and stay in touch with new hires until day one and beyond
Make sure every new hire has their accounts, equipment, and a warm welcome
Handle offboarding with care: access removal, separation agreements, final pay, and severance where applicable
Work hand in hand with our Recruiter for a seamless handoff from accepted offer to start date
IT & Systems Oversight
You’ll keep our tools, systems, and IT support running smoothly so our team can focus on families.
Oversee our outsourced IT firm, serving as the primary point of contact and ensuring timely, high-quality support for the team.
Manage access to tools and systems, including account setup and removal, and coordinate with our IT partner to maintain security and access controls.
Oversee software subscriptions, licenses, and seats, ensuring efficient usage and visibility into spend.
Partner with finance, leadership, and our IT firm on renewals, vendor relationships, and opportunities to reduce costs.
Coordinate equipment ordering, shipping, setup, and returns, while maintaining an accurate device inventory in partnership with our IT provider.
Triage internal technology questions and issues, coordinating with our outsourced IT team to ensure timely resolution and a positive employee experience.
Monitor the IT firm's performance, follow up on open issues, and ensure service levels and team needs are being met.
Identify opportunities to simplify our tools, improve IT processes, and streamline onboarding and offboarding.
Culture, Engagement & Retention
You’ll help make NeuroNav a place people thrive and retain our amazing talent.
Plan, attend, and organize our company offsite
Coordinate town halls and internal communications
Organize monthly team lunches and other morale-building moments
Support rituals, recognition, and values-in-action
Listen for themes in the employee experience and share what you learn with leadership
Compensation & People Programs
You’ll help us build programs that are fair, thoughtful, and well documented.
Research and benchmark compensation
Support role changes, leveling, and comp documentation
Help run performance reviews and comp cycles
Compensation strategy and final decisions rest with leadership. You’ll bring the analysis and make it happen.
Team Leadership & Operations
You’ll help our small, mighty team stay organized and supported.
Manage and coach our part-time Recruiter through regular 1:1s and shared priorities
Work with the Recruiter and leadership so hiring plans flow smoothly into onboarding
Contribute to special projects tied to employee experience, internal communication, or HR tooling
Recruiting is run day to day by our Recruiter; final hiring decisions rest with leadership.
What You’ll Bring
5+ years of hands-on HR or people operations experience, ideally as a generalist in a small or growing organization
Working knowledge of US and California employment compliance and payroll, including state tax notices and filings
Experience with HRIS and payroll platforms (Gusto or similar)
Comfort administering SaaS tools and working with vendors, such as Google Workspace, Slack, HubSpot, and Notion
Experience with compensation benchmarking and leveling
Experience managing, mentoring, or coordinating the work of others
Warm, clear communication and comfort working across roles, schedules, and time zones
Alignment with our mission and values, and a proactive, organized, thoughtful approach
Comfort owning ambiguity and building from scratch
Nice to have: HR certification (SHRM-CP, PHR, or similar); experience in a nonprofit, healthcare, or disability-services setting
What Success Looks Like
New hires feel prepared, welcomed, and supported from day one
Payroll, compliance, and records are accurate, timely, and well documented
Our tools are clean, secure, and cost-conscious
Culture moments are consistent, thoughtful, and rooted in our values
Our Recruiter feels supported and hiring flows smoothly into onboarding
Leadership trusts that our people are in caring, capable hands
Benefits
We believe in supporting our employees’ well-being and work-life balance as part of our culture. [Confirm benefits and eligibility for a 20-hour role before posting.]
Remote first: ability to work from home
401(k)
Paid time off
Sick or flex days
Annual company retreat
Pay: $38–$45 per hour (depending on experience)
All official hiring communication comes only from @neuronav.org.
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