Senior Director of Market Expansion

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

The Opportunity

We are seeking a dynamic, entrepreneurial, and results-driven Market Expansion Director to accelerate Pindrop's growth across strategic accounts, and new distribution channels.

This role combines strategic enterprise selling with business development and ecosystem building. You will identify and develop new markets and use cases for Pindrop's authentication, fraud prevention, and deepfake detection solutions; create and execute go-to-market strategies; develop strategic partnerships; and directly engage enterprise customers to turn new opportunities into measurable revenue.

The ideal candidate is equally comfortable building a market from the ground up and driving a complex enterprise opportunity through the sales cycle. You will work across customers, partners, Product, Engineering, Marketing, Sales, and executive leadership to validate opportunities, develop business cases, launch new routes to market, and establish repeatable growth motions.

What you’ll do

•   Drive market expansion: Identify, prioritize, and develop new markets, verticals, use cases, and customer segments where Pindrop's technology can create meaningful value and revenue growth.
•   Generate new revenue: Own opportunities from prospecting and qualification as well as working as an overlay with existing sales teams through solution validation, business case development, negotiation, contracting, and close.
•   Build qualified pipeline: Proactively develop new customer and partner opportunities while collaborating with BDR, Marketing, and other demand-generation resources.
•   Develop strategic relationships: Build trusted relationships with enterprise executives, customers, partners, and ecosystem leaders and influence stakeholders at every level, including the C-suite.
•   Expand the ecosystem: Identify opportunities across cybersecurity, identity, cloud, video conferencing, GenAI, GSIs, VOIP providers, telecommunications providers, and other strategic platforms and channels.
•   Create joint GTM strategies: Partner with Product, Engineering, Marketing, Sales, and executive leadership to develop integrations, joint solutions, partner business plans, and aligned commercial strategies.
•   Lead complex enterprise sales cycles: Utilize solution-selling and ROI-driven methodologies to position Pindrop's fraud, authentication, and deepfake detection capabilities with executive buyers.
•   Develop compelling business cases: Quantify customer and partner value, construct financial models and ROI analyses, and translate technical capabilities into clear business outcomes.
•   Lead solution validation: Work with Sales Engineering and analytical teams to oversee proof of concepts, develop results presentations, and demonstrate Pindrop solutions to customers and partners.
•   Create visible market wins: Bring new customers, integrations, partnerships, and use cases to market that generate measurable revenue, market credibility, and industry visibility.
•   Develop market intelligence: Maintain a strong understanding of competitive dynamics, emerging fraud and deepfake trends, AI technologies, customer needs, and ecosystem developments.
•   Build repeatable growth strategies: Turn early market successes into scalable sales, partnership, and go-to-market motions.
•   Maintain operational discipline: Develop territory and market plans, accurately forecast opportunities, and maintain disciplined reporting of pipeline and activity in Salesforce.
•   Represent Pindrop externally: Serve as a credible representative of Pindrop with customers, partners, executives, and industry stakeholders.

Who you are

•   You are a strategic builder who thrives in 0-to-1 environments and enjoys turning market opportunities into scalable businesses.
•   You combine the commercial discipline of an enterprise seller with the creativity and relationship-building capabilities of a business development leader.
•   You are comfortable operating at the intersection of product, strategy, partnerships, and revenue.
•   You are an exceptional communicator with strong executive presence and the ability to influence senior stakeholders.
•   You are naturally curious and can quickly understand new industries, customer problems, technologies, and business models.
•   You are entrepreneurial, resourceful, and comfortable creating a path forward when no established roadmap exists.
•   You are resilient in the face of challenges, change, and ambiguity and act with optimism and urgency.
•   You take accountability, follow through on commitments, and consistently focus on measurable outcomes.
•   You are a trusted cross-functional collaborator who can bring Product, Engineering, Marketing, Sales, partners, and customers together around a shared opportunity.
•   You can move seamlessly between high-level market strategy and the detailed execution required to win a customer or launch a partnership.

Your skill-set

•   12+ years of experience across strategic enterprise sales, business development, strategic partnerships, alliances, or market development within cybersecurity, SaaS, infrastructure, AI, or related technology markets.
•   Proven success generating revenue and building new business in complex enterprise environments.
•   Demonstrated experience developing new markets, use cases, customer segments, or go-to-market motions.
•   Track record of managing complex enterprise sales cycles involving executive buyers and multiple stakeholders.
•   Experience selling complex technology solutions and articulating technical capabilities in terms of business value and ROI.
•   Demonstrated ability to self-prospect, create qualified pipeline, and develop opportunities from initial identification through commercial close.
•   Experience developing strategic partnerships, product integrations, channels, or joint go-to-market programs.
•   Ability to build relationships and influence executives across customers, partners, and internal organizations.
•   Experience working cross-functionally with Product, Engineering, Marketing, Sales, Sales Engineering, and executive leadership.
•   Strong understanding of enterprise security buying cycles and experience engaging CISO and other executive stakeholders.
•   Strong technology acumen, ideally including familiarity with cybersecurity, identity, AI, voice, video, fraud prevention, or authentication technologies.
•   Strong negotiation and complex contract-management capabilities.
•   Ability to develop financial models, ROI analyses, and business cases supporting customer purchases and strategic investments.
•   Strong analytical, organizational, forecasting, and opportunity-management skills.
•   Ability to operate effectively in a fast-paced, ambiguous environment where creativity, adaptability, and execution are essential.

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We're a passionate group committed to excellence while still enjoying the journey as a team.

As a Market Expansion Director, you'll have the opportunity to directly influence where Pindrop goes next - helping identify new markets, establish strategic relationships, win customers, and build the commercial motions that can become meaningful future growth engines for the company.

What we offer 

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
• Paid Parental Leave - Including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
• Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
• Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

 

This position will be posted for 1 days after 8/24.

 

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Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. This position is eligible for additional compensation in the form of commission payments.

US Base Pay Range$190,000—$200,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.