Sales Development Representative (West Coast)

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era. We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale. And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Role Overview:

In this role, you will represent TiDB’s products and services, leveraging deep product knowledge to communicate how our solutions address customer needs. You will be responsible for generating leads and building relationships by nurturing warm prospects and identifying new sales opportunities, while continuously refining outbound communications using approved messaging and marketing assets. You will manage and maintain a pipeline of interested prospects, engage sales executives on next steps, and track all activities in our CRM and engagement tools. Additionally, you will help identify best practices to strengthen the company’s lead-generation playbook. This is a full-time contract position with the flexibility to work remotely from anywhere in the continental United States.

***Please note that we are currently considering only candidates based on the West Coast.***

Responsibilities:

• Two or more years of business and/or sales development, experience in SaaS/Database/Tech industry preferred.
• Track record of high achievement and the desire to meet and exceed measurable performance goals.
• Excellent written and verbal communication skills, and strong listening skills (crafting professional and personalized emails).
• Experience with a startup and understanding of what it takes to be successful.
• Flexible, hungry and determined to be an asset to the team, company and prospects.
• Open to learning and eager to grow. within a sales organization.
• The technical aptitude to master our sales tech stack and previous experience using Salesforce Outreach, Hubspot, ZoomInfo and LinkedIn Sales Navigator preferred.
• Conduct high-volume prospecting through multi-channel outbound sales motions to generate qualified leads.
• Develop multi-touch activities including writing emails and talking points for call scripts to engage and qualify prospects.
• Maintain detailed and accurate customer records using Salesforce and Outreach.
• Identify the needs of prospects and suggest appropriate products or services.
• Educate prospects and guide them onto the next stage of their evaluation by scheduling meetings with Account Executives.
• Reporting to Head of Sales and Director of Revenue Operations.

Qualifications:

• Bachelor’s degree (or equivalent) or at least two years of relevant work experience.
• Experience as a Sales Development Representative, with a track record of achieving sales quotas.
• Proficiency using CRM tooling, and AI applications like Claude, Chat GPT and GoogleNotebook etc.

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.