Prominence is looking for an experienced Epic Clinical Documentation Analyst to serve as the primary support contact and application expert for Clinical Documentation at an academic health system. This remote role will configure, build, and support the application through project work, go-live, and ongoing operations, with periodic onsite work as determined by the customer.

Who We Are

Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost.

Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

Requirements

As a member of our Epic Consulting team, you’ll work closely with our customers to implement and optimize their Epic workflows. In addition to your Epic project work, you will help mentor and grow our customer’s teams, escalate issues, and guide projects to a successful outcome.

Key Responsibilities

Perform Epic-related consulting and advisory services, including but not limited to the following:

Serve as the primary support contact and subject matter expert for Epic Clinical Documentation, working under the direction of the customer’s team lead and manager.
Configure, build, and install the application, and coordinate all issues that arise for the application area during the project.
Analyze clinical workflows and understand the policies, procedures, and constraints of the operations the application supports.
Investigate and document operational specifications and application functionality in precise detail.
Analyze new Epic releases to determine how workflows should change, and build and populate tables during system configuration.
Conduct system testing and conversion data validation.
Develop and document internal procedures and establish change control processes for the application.
Develop training aids and train end users on workflows and use of the application.
Troubleshoot end-user problems and questions during training, go-live, stabilization, and ongoing support, including 24/7 support periods.
Coordinate with other clinical application teams, including on interoperability with third-party systems and devices.
Additional duties as may be required to successfully deliver a project.
May be invited to participate in corporate functions, events, and meetings.

Desired Qualifications

Active Certification: EpicCare Inpatient Clinical Documentation
Hands-on experience building and supporting Epic Clinical Documentation
Experience supporting end-user training, go-live, and stabilization
Skilled communicator who makes decisions both independently and in collaboration with others at all levels of a project
Strong attention to detail
Sound judgment, a bias to action, and a track record of practical solutions to hard problems
Enjoys helping users learn and adopt new workflows
Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific
Ability to work onsite on a rotational basis and attend occasional onsite events, as determined by the customer
Demonstrated ability to deliver successful projects remotely

Benefits

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For.

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:

Competitive Salaried and Hybrid Compensation Plans
Health Care Plan (Medical, HSAs, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Dependent & Health Savings Accounts
Short Term & Long Term Disability
Paid Time Off (Vacation/Sick & Public Holidays)
Training & Development Fund
Work From Home
Charitable Giving to Causes You Believe In

Employment Eligibility

Must be legally authorized to work in the United States without sponsorship.

Commitment to Equal Opportunity

The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities.

If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply.

Partnership Eligibility

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.

Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.