Program Manager, OER
Qualified Health PBC · Full-time · Posted 1w ago
Transform healthcare with us.
At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring, working alongside leading health systems to drive real change.
This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board.
Qualified Health is hiring a Program Manager to help scale our Program Management Office (PMO) across health system customers. You will turn a strong foundation into a repeatable, transparent operating model, with real-time visibility into every program and clear audits of artifacts, compliance, governance, and information security.
You will partner closely with the existing PM, customer-facing teams, and internal leaders. You may spend more time with one customer at first, but the role is customer-agnostic and customer-facing, so you will represent the PMO with confidence and clarity across accounts.
Run day-to-day PMO operations across multiple customer programs, including weekly reporting, standing customer meetings, and follow-through on actions
Lead program audits across artifacts, compliance, governance, and information security, and identify gaps, access and data blockers, and anything that limits acceleration
Keep the PMO's source of truth current in Zoho and aligned with Notion, Slack, Jira, and Google Drive so program status is visible in real time
Build and refine a daily digest and reporting views that surface what matters across tools
Facilitate cross-customer working sessions where teams share what is working and exchange pilot and use-case learnings
Represent the PMO with customers and align stakeholders across customer, technical, and internal teams, including delivering difficult messages clearly
Trace recurring program issues to their root causes and turn the fixes into repeatable process improvements
Help lay the groundwork for workforce and resource tracking and for organizational effectiveness and readiness across internal and external teams
Demonstrated ability to manage multiple complex programs and stakeholders at once
Confident, clear customer-facing communication, including delivering difficult messages
Experience aligning stakeholders and working effectively across functions
Strong analytic thinking and root cause analysis
Experience with strategy and road-mapping, and with workforce or resource management
Hands-on fluency with AI tools such as ChatGPT or Claude, and with program and reporting tools such as Zoho, Jira, Notion, Slack, or Power BI
A builder mindset: you know when to run with something and when to ask for help
Active listening, emotional intelligence, executive presence, and humility, with comfort in ambiguity and a drive to create structure
Background in health AI, healthcare technology, or life sciences programs
Experience building real-time visibility or analytics for program health
Experience with compliance, governance, or information security audit processes
This is an opportunity to join a fast-growing company and a world-class team that is poised to change the healthcare industry. We are a passionate, mission-driven team building a category-defining product. We are backed by premier investors and are looking for founding team members who are excited to do the best work of their careers.
Our employees are integral to achieving our goals, so we are proud to offer competitive salaries with equity packages, robust medical/dental/vision insurance, flexible working hours, hybrid work options, and an inclusive environment that fosters creativity and innovation.
Qualified Health is an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success, and we are committed to building a team that reflects the world we live in. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.
The pay range for this role is between $100,000 and $130,000, and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity and benefits.
Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.
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