Product Manager, Membership & Payments

Responsibilities
Own key parts of the membership lifecycle end to end, including onboarding, activation, payments, subscriptions, and reactivation Develop a deep understanding of our membership and payment funnels, using data to identify opportunities, diagnose issues, and improve conversion and reliability Build and evolve payment experiences across Apple in-app purchases and third-party payment providers Proactively identify problems and opportunities across the member journey and drive them toward resolution with a high degree of autonomy Own the roadmap and execution for your product area, from problem definition and prioritization through launch and iteration Lead a cross-functional team across engineering, design, and data, creating clarity, making tradeoffs, and driving work forward

Requirements
4+ years of product management experience, including significant experience leading the day-to-day work of cross-functional engineering teams Experience owning consumer subscription products and the funnels that drive activation, conversion, retention, or reactivation Deep production experience with Apple StoreKit payments and subscriptions for an iOS consumer product Production experience with third-party payments and subscriptions, ideally Stripe, for a B2C subscription product Strong technical and analytical fluency, including experience working with engineers on complex payment systems and using funnel data to diagnose problems and measure impact Proven ability to own complex products from strategy through detailed execution and consistently deliver on commitments A bias toward action, strong ownership mentality, and willingness to get deep into the details rather than operate a layer above the work