Product Manager II

What You'll Do:
Understand the Market and Customers Develop deep expertise in the Application Lifecycle Management market, including customer needs, industry trends, competitive dynamics, and emerging opportunities. Establish and maintain strong relationships with customers, prospects, and partners to ensure the voice of the customer informs product decisions. Define Product Direction Translate customer and market insights into product strategy, roadmap recommendations, and quarterly planning inputs. Define customer outcomes and success metrics to prioritize investments within the Application Lifecycle Management portfolio. Prioritize opportunities based on customer impact, business value, strategic alignment, and market potential. Deliver Customer Outcomes Partner closely with Engineering and Design within Recast’s Product Trio model to deliver solutions that create measurable customer outcomes and business value. Collaborate with Product Marketing, Sales and Customer Success to align product strategy, positioning, go-to-market activities, and customer outcomes. Develop a strong understanding of how customers define and measure success, using customer feedback and usage insights to improve customer value realization.

What You've Done:
4+ years of experience in Product Management, Solutions Engineering, Customer Success, or a similar role influencing product direction and customer outcomes. Experience working directly with enterprise software customers, including gathering feedback, validating requirements, or supporting product adoption and growth. Experience using customer, business, and market inputs to influence prioritization, roadmap decisions, or product strategy.

What Stands Out:
Demonstrated passion for understanding customers, uncovering unmet needs, and translating insights into product direction. Ability to quickly develop expertise in new technical domains and become a trusted voice with customers and internal stakeholders. Experience conducting customer discovery interviews, participating in customer advisory programs, or building structured voice-of-customer programs. Familiarity with endpoint management, application management, enterprise IT operations, device management, security, or adjacent technology domains. Strong interest in product-market fit, customer value realization, and understanding how product investments create measurable business outcomes.

What Good Looks Like:
You are a trusted expert in the Application Lifecycle Management market and the challenges faced by enterprise IT teams. Customers, prospects, and internal teams view you as a reliable source of insight into market needs, trends, and opportunities. Product decisions are informed by a consistent flow of customer feedback, discovery, and market learning rather than assumptions. Roadmap investments clearly connect to customer outcomes, business value, and strategic market opportunities. You help strengthen product-market fit and customer value realization across the Application Lifecycle Management portfolio.

Recast Product Management Operating Principles:
Customer Grounded: Decisions start with real customer problems, validated through ongoing customer conversations, support data, and win/loss input. Measurable By Default: Work ships with a defined success metric. Outcomes are reviewed postlaunch, and initiatives that don’t move the needle are stopped. Ownership Without Ego: Product Managers own their capabilities end to end, from discovery through delivery and measurement, and do whatever work is required to make outcomes successful. AI-First Productivity: AI tools are used by default to accelerate research, synthesis, documentation, analysis, and planning so teams can focus on judgment and decision-making.