Recruitment Team Lead

Job Title: Recruitment Team Lead

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Salary: South African Rand (ZAR)

We are seeking an experienced and motivated Recruitment Team Leader to lead a team of recruiters supporting a US healthcare client. This role is responsible for driving recruitment performance, coaching and developing recruiters, managing day-to-day recruitment operations, and building strong relationships with client stakeholders.

The ideal candidate is a proactive leader with strong people management skills, a passion for recruitment, and the ability to thrive in a fast-paced, high-volume environment. Healthcare recruitment experience is highly advantageous, along with exposure to US or international recruitment.

• Lead, mentor, coach, and develop a team of Recruiters.

• Conduct daily team huddles and regular one-on-one coaching sessions.
• Monitor recruiter productivity and provide ongoing performance feedback.
• Support the onboarding and training of new recruiters.
• Foster a high-performance, collaborative, and accountable team culture.
• Manage team attendance, leave, performance, and employee engagement.
• Identify development opportunities and implement individual development plans.
• Manage the end-to-end recruitment process, ensuring consistency, efficiency, and quality across all hiring activities.
• Oversee recruiter workloads and ensure effective prioritisation of vacancies.
• Ensure vacancies are managed with urgency while maintaining quality standards.
• Review sourcing strategies and implement continuous improvements to recruitment processes.
• Drive proactive talent pipelining initiatives.
• Monitor recruitment workflows to ensure compliance with client processes, policies, and service level agreements (SLAs).
• Identify operational challenges and implement solutions to improve recruitment performance.
• Ensure accurate and timely communication throughout the recruitment lifecycle.
• Build and maintain strong relationships with Marquis Health hiring managers and Talent Acquisition leadership.
• Attend operational meetings and recruitment review sessions.
• Provide recruitment updates, market insights, and hiring recommendations.
• Ensure client service standards and agreed service level agreements are consistently achieved.
• Escalate recruitment risks and challenges with practical, solution-focused recommendations.

Monitor and continuously improve key recruitment metrics, including:

• Time-to-Fill
• Time-to-Submit
• Candidate Pipeline Health
• Interview-to-Offer Ratio
• Offer Acceptance Rate
• Recruiter Productivity
• Fill Rate
• Candidate Experience
• Data Quality within the Applicant Tracking System (ATS)
• Analyse recruitment data to identify trends, eliminate bottlenecks, and implement actions that improve team performance.
• Ensure recruitment activities comply with US employment regulations, client requirements, and internal company policies.
• Maintain accurate and up-to-date records within the Applicant Tracking System (ATS).
• Ensure all recruitment documentation is complete, accurate, and audit-ready.
• Prepare and submit recruitment reports to ReWorks and Marquis Health.
• Maintain strict confidentiality of candidate and client information.
• Support the implementation of new recruitment processes, systems, and initiatives.

Requirements

• Diploma or Degree in Human Resources, Business Administration, Psychology, or a related field (preferred).
• Minimum of 1 year's experience leading or supervising a recruitment team.
• Healthcare recruitment experience is highly advantageous.
• Experience supporting US recruitment or international recruitment is preferred.
• Experience working in a high-volume recruitment environment.
• Experience using Applicant Tracking Systems (ATS).
• Strong computer literacy and confidence learning new recruitment technologies.
• Tech-savvy with the ability to quickly adapt to new systems and processes.
• Experience with recruitment software and ATS platforms is advantageous.

Thinking of applying? Here's the inside scoop.

Let us walk you through the next steps.

Step 1 – Complete Your Application

Fill in our application form and upload your CV. This stores your profile in our Applicant Tracking System (ATS) and places you into our active job pipelines, making it easier for us to match you with current and future opportunities.

Step 2 – The First Look (One-Way Video Interview)

This is where your application comes to life. We review your CV and video interview to get a feel for your experience, communication style, and overall fit. If we like what we see, you're on to the next step!

Why do we ask for a video?

Because a résumé can tell us what you've done, but it can't show us you. Your video is your moment to shine, and it helps us see:

• How you communicate and connect with people.
• How you present yourself professionally.
• Other opportunities you might be an even better fit for (bonus surprises!).

Think of it as your personal trailer. One great video means we can pitch you for multiple roles and get you in front of the right employers, faster.

Heads up: Some clients watch your video directly, so make it one you'd be proud to have represent you. This is your highlight reel—make it count!

Step 3 – Let's Actually Talk

A Recruitment Specialist calls to chat about your experience, your availability, what you want to earn, and the role itself. Consider it a friendly vibe check.

Step 4 – The Fine Print, Made Fun

We break down what it's like working as an independent contractor—hours, pay, contract terms, the whole deal. No surprises, no fine-print sneakiness. You'll get it all in writing.

Step 5 – Matchmaking Time

Our Talent Delivery Team plays cupid, matching you to clients where you're most likely to shine. We can't promise everyone gets picked, but we're rooting for you.

Step 6 – Showtime

Got shortlisted? We'll set up your interview, prep you like a pro, and have your back the whole way—with a Reworks teammate right there facilitating.

Step 7 – The Verdict

We chase feedback the second it lands and keep you in the loop.

Fraud Disclaimer:  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.