Strategic Account Executive (US East)

RF-SMART · Full-time · Posted 6d ago

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 Strategic Account Executive

US East Office (Jacksonville, FL) or Remote (East Coast Territory)

  We exist to transform our customers and change lives.

 Who We're Looking For

The Account Executive is responsible for the renewal of RF-SMART software subscriptions, direct sale of RF-SMART products and services to assigned RF-SMART customer target-base. His/her purpose is to cultivate relationships, as well as to seek and follow new leads within the current account list, in order to renew and acquire upsell business for ICS, Inc. In calling on current customers, the Strategic Account Executive will gain access to decision makers, develop strong relationships, provide information, convey the value proposition of RF-SMART products, quote prices to customers, and shape the engagement strategy for each assigned account.

What You'll Do:

Establishes a professional, working, and consultative relationship with clients by developing a core understanding of the unique business needs of the client within their industry

Qualifies opportunities and assesses prospect value

Possesses the ability to forecast sales opportunities

Maintains knowledge of competitors in order to strategically position products and services

Utilizes pre-sales and other resources to close sales and drive sales revenue

Leverages RF-SMART Customer Care and Support resources to maintain high customer satisfaction

Provides clear communication to all internal departments

Participates in strategy meetings as required

Updates CRM system timely and accurately

Possesses the strong ability to deliver and negotiate contracts to senior levels

Orchestrates site visits and customer meetings

Develops advocates within accounts who serve as customer references

Possesses an earnest interest in providing the highest level of customer satisfaction

Responsible for renewing software subscriptions

Responsible for upselling software to existing customers

Responsible for maintaining and driving a sales pipeline

Significant travel is not expected, however travel for customer visits, and trade shows

Ability to quickly build rapport and forge relationships

Ability to build a comprehensive account strategy

Ability to drive the sales process from prospect through closure

Ability to present and sell technology products in a business context

Advanced problem-solving capabilities

Ability to learn quickly

Strong interpersonal, presentation, management, and negotiation skills

What You Bring:

A Bachelor’s degree in a business field, or equivalent work experience

Successful software/hardware sales experience, or a high technical acumen a plus

Proven history of meeting and exceeding assigned goals

Track record of consistent top-level performance

Experience with consultative selling of services

Experience with sales CRM systems such as Oracle/Siebel, Salesforce, or NetSuite

Experience with Microsoft Office applications

Knowledge/experience with NetSuite a plus

Knowledge/experience with manufacturing and/or distribution processes a plus

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Strategic Account Executive, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.