Contracts Administrator SR

Why you'll LOVE Sagent

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent!

About the opportunity

As a Contracts Administrator at Sagent, you will support commercial contracting and vendor management. You will coordinate the contract lifecycle, maintain accurate contract and vendor records, and administer vendor management software to support efficient onboarding, approvals, ongoing oversight, and renewals. Working closely with Legal, Procurement, Finance, Information Security, Compliance, and business stakeholders, you will help keep agreements and vendor activities organized, visible, and on schedule. The ideal candidate combines strong contract administration skills with hands-on experience configuring and maintaining vendor management software, improving workflows, and managing multiple priorities with sound judgment and discretion.

What You’ll Do

• Administer the full contract lifecycle, including request intake, template preparation, review coordination, approvals, electronic signature, repository management, amendments, renewals, and closeout.
• Prepare and review SaaS subscription agreements, master services agreements, statements of work, order forms, nondisclosure agreements, and vendor agreements using approved templates and playbooks; escalate nonstandard terms to Legal.
• Track key commercial terms and obligations, including subscription periods, fees, renewal dates, notice requirements, service-level commitments, and termination provisions.
• Serve as a day-to-day administrator for vendor management software, maintaining user access, permissions, vendor profiles, required fields, intake forms, approval workflows, notifications, and reporting.
• Coordinate vendor onboarding, due diligence, periodic reviews, and offboarding; collect required documentation and route security, privacy, compliance, and financial reviews to the appropriate stakeholders.
• Maintain complete, accurate contract and vendor records, including executed agreements, business owners, review status, supporting documentation, and audit trails.
• Partner with Legal, Procurement, Finance, Information Security, Compliance, and business owners to resolve intake issues, coordinate contract reviews, and support timely decisions.
• Build and maintain dashboards and reports on contract status, upcoming renewals, vendor review deadlines, and outstanding approvals; follow up with accountable owners.
• Improve contract and vendor management processes through standardized templates, workflow configuration, data quality checks, user training, troubleshooting, and coordination with software support teams.
• Support audits and information requests by retrieving contract and vendor documentation while handling sensitive business information with professionalism and discretion.

What You Bring

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• 7 or more years of progressive contract administration, commercial contracting, procurement operations, or vendor management experience, including support for a SaaS or technology business.
• Hands-on experience administering vendor management software beyond end-user use, including configuring workflows, managing permissions, maintaining vendor data, creating reports, and supporting users.
• Working knowledge of SaaS and commercial agreements, contract lifecycle processes, and key terms related to subscriptions, renewals, service levels, confidentiality, data protection, and termination.
• Experience coordinating vendor onboarding, due diligence, ongoing reviews, and renewals across multiple business functions.
• Strong organization, writing, proofreading, and communication skills, with attention to detail and the ability to manage competing deadlines and stakeholders with limited supervision.
• Proficiency with Lexion and experience using contract lifecycle management systems, electronic signature tools, and document repositories.
• Sound judgment, strong follow-through, and the ability to distinguish routine administrative decisions from matters requiring Legal, Information Security, Compliance, or business approval.

Preferred Qualifications

• Experience supporting a SaaS provider serving financial services, mortgage servicing, fintech, or other regulated customers.
• Experience implementing or enhancing vendor management or contract lifecycle management software, including data migration, workflow testing, integrations coordination, and user training.
• Familiarity with third-party risk management processes, software subscription tracking, and process improvements using reporting and automation.

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

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