Sales Executive

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself. That’s why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions.

The best hotels run on Shiji—day and night.

Job Summary: 

The Sales Executive will be responsible for driving revenue growth by prospecting and  generating new business for Shiji PMS Daylight and Infrasys POS solutions within the Mexico market. This role focuses on identifying and engaging potential customers, building strong and lasting relationships, and developing high-quality sales pipelines to ensure sustained growth. 

 What You’ll Do: 

• Proactively prospect and generate qualified new leads through research, outreach (calls, emails, LinkedIn), and networking to build a robust sales pipeline.  

• Maintain up-to-date knowledge of Shiji PMS and POS solutions to effectively identify and engage potential customers through tailored product demonstrations and consultative selling approaches, highlighting their value in meeting customer needs. 

• Conduct market research to identify target customers, key contacts, and high-potential prospects within the market, ensuring a strategic focus on opportunities aligned with business goals. 

• Assess and qualify inbound leads from events, tradeshows, and marketing campaigns to determine interest, budget, authority, and business needs, converting them into sales-qualified leads. 

• Build and maintain strong relationships with customers and prospects, ensuring positive and professional customer experience. 

• Manage the entire sales cycle, from initial outreach and lead qualification to contract negotiation and closing, ensuring alignment with company policies on pricing and terms. 

• Collaborate with the Director of Business Development to design and implement strategies and campaigns that support the business objectives of Shiji PMS and POS, ensuring alignment with overall sales goals.  

• Negotiate contracts, pricing, and terms to close sales deals in alignment with company policies.  
• Collaborate with internal teams, including marketing, product, finance, implementation, and customer support, to design strategies, support customer needs, and ensure a seamless sales process. 

• Monitor industry trends, advancements in hospitality technology, and competitor offerings to identify new opportunities and maintain a competitive edge. 

• Ensure sales targets are consistently met or exceeded through strategic planning and effective execution.  

• Represent Shiji at key industry events, trade shows, and client meetings to network, engage with prospects, build relationships, and enhance brand visibility and reputation. 

• Provide regular updates and forecasts to the Director of Business Development, highlighting pipeline progress, market insights, and sales performance. 

• Maintain accurate records of prospects and lead contact information in Zoho CRM for effective follow-up and pipeline management. 

Minimum Qualifications (knowledge, skills, and abilities): 

• Bilingual in English and Spanish, with the ability to communicate effectively in both languages.  

• Minimum five (5) years’ experience in Business Development or Sales with the ability to drive new business in the hospitality technology industry, ideally selling PMS solutions.
• Strong interpersonal skills to build rapport, demonstrate empathy, and gain customer trust in client-facing, hospitality-driven environments.

• Demonstrate a proactive, results- oriented mindset with a consultative sales approach.

• Proven ability to drive new business and execute sales strategies, with a strong focus on identifying and engaging both customers and key decision-makers and stakeholders to successfully sell complex hospitality technology solutions. 

• Strong written and verbal communication skills, with keen attention to detail and reliable follow-up capabilities 

• Experience presenting to “C” level customers.

• Proficient in CRM systems, and Microsoft Office Suite (Word, PowerPoint, Excel).

• Exhibit a customer-centric mindset, consistently demonstrating professionalism, strong business acumen, and a commitment to exceptional service.

• Demonstrated ability to manage multiple tools, work independently, and effectively prioritize tasks. 

• Strong communication skills with a strong ability to work cross-functionally and excel in a team – oriented environment.

• Willingness to travel as required to meet with customers and attend industry events. 

• Ability to work in a fast-paced environment and adapt quickly to changing demands. 

Preferred Qualifications/ Nice to Have: 

• Bachelor’s degree in marketing, Business, or related fields.
• Hospitality experience in hotel sales, group business, and on-property conventions, conferences, or events management.
• Proficiency in Marketing Automation Tools.

Working Environment

• This position follows a standard work schedule from 8:00 AM to 5:00 PM (Mexico City time), Monday through Friday.
• Employees who are based in Mexico City or the surrounding metropolitan area are expected to work under a hybrid work arrangement, with onsite presence at our Polanco office a couple of days per week to support collaboration, team engagement, and business needs.
• Employees based outside the Mexico City metropolitan area may work remotely, subject to the requirements of the position and business needs.

What you’ll get from us

• A creative technology environment with ownership and responsibility.
• Feedback-driven culture where your ideas matter.
• Opportunities for professional and personal growth in a global company.
• Access to learning platforms such as OpenUp, Pluralsight, and GoodHabitz, as well as 40 hours per year dedicated to learning & development during working time.
• A modern, well-equipped workplace in one of our multinational offices.