Compliance Officer - Malaysia - Remote

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate across 3 business segments:

Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations

Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service

FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 600 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Requirements

Mission of the role

To champion a culture of compliance and risk awareness across Sleek, ensuring adherence to regulatory standards globally while driving continuous improvement in our technology and processes.

Key outcomes in the first 6–12 months

Outcome 1: Know Your Customer (KYC)

• Review individual KYC exceptions and complete identification/verification within agreed SLAs.
• Complete corporate shareholder KYC reviews accurately and within agreed SLAs.
• Ensure all KYC decisions and supporting documentation are complete and appropriately recorded.

Outcome 2: Client Risk Assessment

• Independently approve low- and medium-risk client cases within SLA.
• Assess higher-risk cases and provide clear recommendations to the Head of Compliance within SLA.
• Apply sound judgement and a consistent, risk-based approach when assessing client risk.

Outcome 3: Screening & Monitoring Alerts

• Review name screening alerts within SLA and accurately determine whether they are false positives or potential true hits requiring escalation.
• Review transaction monitoring alerts within SLA and determine whether they can be closed or require further investigation.
• Ensure decisions are appropriately documented and escalated where required.

Outcome 4: Process & Technology Improvement

• Review existing Compliance policies, tools and processes and identify opportunities for improvement.
• Work with the Head of Compliance to improve the efficiency, consistency and effectiveness of compliance operations.
• Identify opportunities to leverage technology and AI to improve compliance workflows and decision-making.

Must-have experience

• Bachelor's degree.
• Experience in a role involving analysis, judgement and/or risk assessment; previous Compliance experience is not strictly required.
• Experience using AI tools in the workplace, ideally including experimentation with or practical exposure to agentic AI.
• Strong analytical and problem-solving skills, with the ability to assess information, identify risks and make sound decisions.
• Ability to work with data and technology and learn new systems quickly.

Must-have attributes

• Structured thinking & sound judgement – able to assess complex information, identify risks and make well-reasoned decisions.
• Excellent communication – strong written and spoken English, with the ability to clearly explain decisions and recommendations.
• Curiosity & humility – naturally curious, open to learning and comfortable challenging their own assumptions.
• Data-driven & tech savvy – comfortable working with data and adopting new technologies, including AI tools.
• Ability to persuade and be persuaded – confident in presenting a point of view while remaining open to alternative perspectives.
• Self-awareness & self-management – understands their strengths and development areas and can manage their work independently in a fast-moving environment.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Attention to detail: You’ll be managing multiple, complex workstreams from numerous stakeholders. It will be important for you to keep track of everything and notice when information is missing or inconsistent.

Excellent listener and clear communicator: We have a variety of nationalities and for many people, English isn’t their first language. For you to excel, you’ll need to be present in your calls and make sure you properly receive and thoughtfully send messages to others in the business.

The interview process

The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.

One-way Video Interview
Shortlisted candidates will be invited to complete a one-way video interview. This allows us to better understand your skills, experience and interest in Compliance early in the process.

Technical Round
A 90-minute interview with a member of the Hiring Team. This will include a live assessment of your analytical thinking, judgement and ability to work through Compliance-related scenarios.

Behavioural / Soft Skills Round
A 60-minute interview with a member of the Hiring Team, focusing on your recent work situations and how you demonstrate ownership, humility, structured thinking, attention to detail, communication and judgement.

Reference Verification
Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role.

This may include using external vendors to verify:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at Sleek.com.

Benefits

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.