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[MSO] Senior Infrastructure/Platform Engineer (VMware & NetApp) at Software Mind · globalremotely

Company Description

Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Job Description

Project – the aim you’ll have

We are looking for a Senior Infrastructure Engineer with strong VMware and NetApp expertise to join a Dutch engineering team delivering private cloud services to government and regulated-market customers in the Netherlands. The client is a managed services provider operating that platform.
You will work on a large production environment, covering both day-to-day operations and larger infrastructure projects, in close cooperation with the client’s engineers in the Netherlands. We are looking for someone who takes ownership naturally: able to pick up a bigger problem or project, propose how to approach it, and carry it through to the end.

Role – how you’ll contribute

Administer, maintain and troubleshoot the VMware (vSphere / ESXi) environment – vCenter, clusters, HA/DRS, vMotion
Manage and maintain NetApp storage – ONTAP administration, volume and LUN provisioning, NFS/iSCSI/CIFS, replication and snapshots
Run larger infrastructure projects and resolve complex technical problems independently
Handle day-to-day operational work: incidents, changes and service requests
Own capacity, performance and lifecycle management of the virtualisation and storage platforms, including patching and firmware upgrades
Run backup and restore operations, and verify that recovery actually works
Produce and maintain technical documentation and runbooks
Take part in the stand-by rota
Work directly with the client’s engineers in the Netherlands, including knowledge sharing in both directions

Qualifications

Expectations – the experience you need

10+ years in IT infrastructure support and projects
Strong hands-on experience with VMware (vSphere / ESXi) in production, including upgrades and lifecycle management
Hands-on experience with NetApp ONTAP in production
Ability to troubleshoot across the stack – compute, storage and network together – rather than within a single layer
SAN and Fibre Channel
Linux and Windows system administration
Backup and restore in a production environment
Scripting for automation (PowerShell or Python)
Experience working with ticketing and change management tooling (ServiceNow or equivalent)
Willingness to take part in a stand-by rota and to travel to the Netherlands for onboarding and knowledge sharing
English at C1 – the working language with the client

How you work with others:

Takes ownership: picks up a problem or project, decides how to approach it, and sees it through without needing to be chased for progress
Keeps people informed: says where something stands, flags a delay early, and does not let a problem go quiet
Builds working relationships at a distance – most contact with the Dutch team is remote, so trust comes from reliability and clear communication rather than corridor conversations

Additional skills – the edge you have