Director, Payor Strategy and Integrations

About SonderMind

At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram and Linkedin

Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge. Familiarity with job-relevant AI platforms such as Gemini, ChatGPT, Claude, GitHub Copilot or other industry-standard AI productivity tools is expected and considered essential for success at this company.

About the Role

SonderMind is seeking a Director, Payor Strategy & Integrations to serve as a principal architect of our enterprise growth. This is a high-visibility leadership role designed for an experienced Payor Strategist who understands that the future of mental health lies at the intersection of data-driven outcomes, ecosystem integration, and sustainable payor economics.

Reporting directly to the Head of Payor Strategy and Partnerships, you and your team will serve as the primary bridge between SonderMind’s clinical innovation and our most critical national and regional payor partners. You aren't just selling a platform; you are designing the integration roadmaps that allow payors to solve their most complex challenges.

What you’ll do

• Architect Payor Integration Strategy: Lead and mentor a high-performing team to design and execute a comprehensive integration strategy for national and regional payors.

• Own Payor Channel Activation and Growth: Be the accountable owner for growth through activation of our Payor Partner member base

• Connect SonderMind’s Story to Payor’s Needs: Leverage your deep Payor experience to translate SonderMind’s AI-powered solutions into compelling ROI and clinical-utility stories for Payor Medical Directors and Actuaries.

• Influence Product Roadmap: Serve as the "Voice of the Payor" internally, driving cross-functional alignment with Product, Clinical, and Engineering to ensure our digital solutions solve real-world payor pain points (e.g., network adequacy, HEDIS measures, total cost of care).

• Drive Market Visibility: Represent SonderMind as a thought leader at national conferences (BHT, HLTH, AHIP), positioning the company as the premier partner for innovative behavioral health.

• Playbook Development and Team Growth: Manage the payor enablement budget and develop the internal "playbook" for scaling enterprise accounts from implementation to long-term expansion while modeling what good looks like for your team

• Data-Driven Decision Making: Evaluate and implement AI-driven tools to automate routine payor reporting and augment the team’s ability to generate data-driven clinical insights.

What does success look like?

• The Trusted Advisor: You will become a primary strategic partner to C-suite stakeholders at some of our largest accounts, shifting the relationship from contract compliance to genuine clinical partnership

• Strategic Leverage: You will leverage improved relationships into 1-2 opportunities to support Payor Partners more deeply.

• High Performing Team: Your team meets and exceeds member activation targets, empowered by the mentorship and strategic clarity you provide.

• Organizational Influence: Payor feedback you've surface internally has directly shaped product and clinical direction with measurable proof points in contract wins, renewals, or expanded partnership teams tied to those enhancements.

Who You Are

• You have deep experience and relationships with Payors, including at least 7 years in high-level B2B health tech partnerships or value-based strategy.

• Proven track record of navigating the challenging Payor landscapes, complex organizations, and/or National Payors to close seven-figure, multi-stakeholder deals.

• Deep understanding and exposure of the payor landscape and dynamics

• Experienced in managing and scaling high-performing teams, with a focus on professional development and operational excellence.

• Successfully lead teams through major strategic pivots or organizational change.

• Confident communicator who can translate clinical value into business impact and business priorities into clinical strategy

• Comfortable stepping into an environment where processes and workflows are still being defined. Able to build the infrastructure and close deals at the same time

Preferred Qualifications:

• Past experience on the Provider or Payor side of Mental Health, or both.

• A deep, existing "Rolodex" of regional and national payor executives.

• Experience in high-growth startups or "innovator" organizations

Our Benefits

As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.

Our benefits include:

• A generous PTO policy, with a minimum of three weeks off per year

• A holiday schedule that follows standard U.S. holidays

• Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)

• Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options

• Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)

• Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave

• 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested

• Join teammates from across the country at our annual company gathering

• Company shutdown between Christmas and New Year’s

• Supplemental life insurance, pet insurance, commuter benefits, and more

Application Deadline

This position will be an ongoing recruitment process and will be open until filled.

Equal Opportunity

SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.