Senior Sales Engineer MSP (m/f/d)

About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
 
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
 
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary 
As Sales Engineer with focus on Managed Service Providers, you are responsible for all technical aspects of supporting our sales team by determining technical requirements, matching them to Sophos solutions, making product trials and evaluations successful and generating business. You will present in front of, as well as train larger audiences. You will also be involved in technical enablement of partners by determining technical requirements, with a focus on MSPs offering a service in Central Europe and the Nordics.

What You Will Do:
Support sales to increase the company revenue using technical sales skills to convince prospects to purchase Sophos solutions by explaining complex topics to prospects Assist technical staff from partner and customers in design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines Conduct demos, product- and company presentations - also to larger audiences - to help increasing the company revenue; support partners, sales or other audience Query prospects to qualify sales opportunities and conduct analysis with technical staff to determine requirements and specifications of solutions Support other departments by collecting and aggregating partner feedback and feeding e.g. into Product Management Address partner questions and requirements and assist and manage frequent technical evaluations by working with these partners Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand. Lead regional distributor enablement initiatives, ensuring distributors are equipped to recruit, onboard, and support MSP partners effectively. Collaborate closely with the with the Global MSP team to share collateral, best practices and market feedback across regions. Provide technical and solution guidance to the EMEA MSP Sales team, supporting MSP partner development, enablement, and growth.

What You Will Bring:
Strong technical expertise in Enterprise architecture components (network design, virtualization, directory services, firewalls, APIs,etc). Strong technical expertise in Firewall and network products Technical expertise in Endpoint products and MDR/SOC Services Knowledge of MSP business models including technical expertise with RMM/PSA platforms and multi-tenant Management Understanding the principles of public Cloud infrastructure Technologies Experience in working and supporting MSP channel Partners Strong presentation skills – ability to prepare and deliver an effective technical presentation to a technical or non-technical management audience unassisted Ability to link product features to business Benefits and requirements · Ability to analyze competitor products and create easily to understand benefits for sales Ability to perform needs assessment, understanding technical needs/fit, pain points and competitive threats understanding technical needs/fit, pain points andcompetitive threats Very good German communication skills, both written and verbal – Level C1 Very good English communication skills, both written and verbal - Level C1 Strong troubleshooting skills – escalating the issue with appropriate details if required. Offer prescriptive suggestions for future prevention. Ability to be hands-on, working directly with partners and customers, handling technical requirements and configuration issues Ability to plant and defuse competitive landmines effectively A full driving license is required. Willingness to travel within Central Europe and the Nordics, occasionally international for conferences and training

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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
 
What's Great About Sophos?
·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
·   Global employee sustainability initiatives to reduce our environmental footprint
·   Global fitness and trivia competitions to keep our bodies and minds sharp
·   Global wellbeing days for employees to relax and recharge 
·   Monthly wellbeing webinars and training to support employee health and wellbeing
 
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 
 
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos