Sales Development Representative

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.

We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. 

About the role

The Sales Development Representative generates qualified sales opportunities with organizations in an assigned territory or segment: either government grantmaking or a hybrid segment for corporate CSR and enterprise nonprofit grantmakers. The role researches target accounts, identifies the stakeholders responsible for grant and application programs or CSR initiatives, starts and nurtures conversations with them, and schedules qualified meetings for Account Executives.

The role works closely with Account Executives on account plans and follow-up, including prospects with longer buying cycles. Accurate qualification and timely, relevant outreach help organizations find better ways to run the programs that serve their communities.

Key responsibilities  

• Prospect into target organizations in the assigned territory or segment, researching each account to identify the stakeholders most likely to own grant, funding, or application program needs.
• Run outbound outreach by phone, email, and social channels to start conversations with target stakeholders, working toward the activity and meeting goals set for the role.
• Conduct discovery conversations to understand each prospect’s program challenges, and qualify opportunities against Submittable’s criteria before scheduling meetings for Account Executives.
• Nurture prospects who are not yet ready to engage or who have longer buying processes, following plans agreed with Account Executives so follow-up stays timely and consistent.
• Answer prospect questions promptly and accurately, and bring in an Account Executive when a question goes beyond the role’s scope.
• Build and maintain working knowledge of Submittable’s platform and how its features address prospects’ needs.
• Keep prospect, account, and activity records accurate and current in the CRM and sales engagement tools to support pipeline tracking and smooth handoffs.
• Share prospect feedback and suggest improvements to messaging, outreach sequences, and processes with the Sales Development team.

Skills & Competencies 

• 1+ year of experience in sales development, business development, inside sales, or a similar role with outbound prospecting and meeting goals.
• Working experience with a CRM and a sales engagement platform; experience with Salesforce, Salesloft, and Gong preferred.
• Familiarity with the industries in the assigned territory or segment and how organizations in them make purchasing decisions, preferred. Please identify in your application if you have experience with government, NPO, or corporate CSR markets.
• Prospecting and qualification: researches accounts to find the right stakeholders, asks discovery questions that uncover a prospect’s needs, and books meetings that meet agreed qualification criteria.
• Communication: writes clear, concise outreach and holds phone conversations tailored to each prospect’s role and organization.
• Handling objections: responds to questions and concerns with accurate information, and follows up on anything that can’t be answered right away.
• Collaboration: works with Account Executives on account plans, shares complete notes at each handoff, and follows through on agreed next steps.
• Organization: manages a high volume of outreach and follow-up across many accounts, prioritizes by account potential and timing, and tracks commitments to completion.
• Learning and feedback: asks for feedback, applies it, and adjusts outreach based on results.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation: The on-target earnings (OTE) for this role are $70,000–$90,000, which includes base salary plus variable compensation tied to performance. Final compensation will be based on experience, skills, and qualifications.

We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Hawaii, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, Washington, West Virginia, and Wyoming.

Fraudulent Recruitment Advisory: Submittable will NEVER request bank details, payment, or personal information during the hiring process, nor extend offers without an interview. All legitimate communications come from official submittable.com email addresses. If you receive suspicious outreach, please report it to people@submittable.com. (Please do not submit applications, resumes, cover letters, or other candidacy materials to this email address. Emails of this nature will not be reviewed or considered.)

Why Submittable?

Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.

At Submittable, you’ll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!

Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:

• Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
• 401(k) plan with employer match starting day one
• Equity stock options to share in our success
• Flexible hours, remote work options, and generous vacation and sick leave
• Paid parental leave for mothers, fathers, and adoptive parents
• Professional development stipends to support your career growth
• Opportunities to participate in community outreach and volunteer programs
• Monthly company-sponsored happy hours and gatherings to connect and unwind

Our Commitment to Inclusion & Belonging 

At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.

We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.

As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background. 

About Our Process

Our goal is a fair, efficient, and thorough evaluation process that benefits you and our team and respects your time. As you can imagine, we have received a high volume of applications. Your willingness to participate in I.D. Verification and answer a few questions early allows us to move through the process more quickly. 

Let's Talk About AI: 

Guidelines for using AI in our Hiring Process: At Submittable, we believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. If you have questions or need accommodations, please let us know. 

For additional information and guidance on using AI to prepare an interview at Submittable, please click here.

We believe our approach streamlines the hiring process and respects your time by ensuring that every conversation is substantive and focused on your unique qualifications. We appreciate your cooperation and look forward to learning more about you.