Director, Product Management - AI Platform & Data

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

SurveyMonkey is making a significant bet that our AI platform, agentic product experiences, and data corpus are the foundation of our next decade of growth. We are looking for a Director of Product to own that bet end-to-end. You will set the strategy for building AI-native product experiences, lead the platform that makes them possible, and turn 25+ years of feedback data into a defensible competitive advantage.This is a high-ownership role at a company in real transition. You’ll have a small, senior team, close partnerships with Engineering and Data Science leadership, and direct line of sight to the CPO.

What you’ll be working on

• Lead product strategy for SurveyMonkey’s agentic and conversational surface areas. Influencing how intelligent, automated workflows change what it means to run a survey program.

• Own the AI/ML platform layer, enabling AI capabilities across the product, in close partnership with LLM infrastructure and data science teams.

• Define and execute a multi-phase strategy to make our data corpus a customer-facing competitive advantage, from cross-survey intelligence to industry benchmarks to predictive signals.

• Lead a team of PMs focused on AI platform and data products

We’d love to hear from people with

• Proven track record building an AI/ML platform at scale. Not just shipping AI features, but owning the platform that enables them across a product

• Experience shipping agentic products. Understanding of LLM-powered workflows, tool use, and autonomous agent design

• Strong data background, working where data was central to the product value proposition, not just an input

• Director-level PM leadership experience, ideally in a high-growth or platform-transformation context

• Ability to operate as a peer to VP-level engineering and data science leaders

• Evidence that your strategy work changed directions

The base pay provided for this position ranges from CAD $178,500/ year - $210,000/ year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

This opening is for an existing vacancy.

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location.

#LI-remote

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Your data

For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.