Senior Account/Project Manager (6-Month Contract)

This is a 6-month contractor position working 20 hours per week. The hourly rate for this role is $40-$45 per hour. Candidates must be located within the Pacific Time (PT) or Mountain Time (MT) zones.

tmp helps B2B marketing leaders create coherence in a chaotic world. We’re looking for obsessively curious people to join us. 

You'll join 300 B2B experts across strategy, data, creative, media, client services, Sales activation, and shared services. Different skills brought together in integrated teams, centred around our clients: the world’s most impactful tech companies. 

So, if you’re interested in what makes the world work, if you find solving complex problems fun, and you love making the answers as simple as possible, then we’d love to hear from you.

What we are looking for

At tmp, our Senior Account Managers lead relationships, inspire teams, and help our clients achieve results that matter. We’re looking for someone with a passion for marketing and a drive to create impact, with a vested interest in internal mentorship. 

This role is critical to the success and health of our client partnerships. You’ll be the trusted advisor who translates client goals into campaigns that embody a real wow factor. You’ll balance strategic thinking with day-to-day delivery, ensuring every project runs smoothly, every brief hits the mark, and every opportunity to grow is seized. 

As a Senior Account Manager, you’ll deepen your expertise across industries and marketing disciplines, helping clients solve challenges with fresh, strategic solutions. You’ll bring curiosity, resilience, and clarity to your accounts, and exude tmp’s values in the way you lead work, guide clients and energize teams. 

What you will do

Client management and leadership  

• Be the heartbeat of the client relationship by providing clear, consistent, and timely communication in real-time.
• Lead on regular communication to provide real-time updates on day-to-day activities.
• Lead meetings, provide reporting that includes updates on the work, timelines and budgets, remain proactive in resolving any blockers or risks.
• Drive briefing calls to capture client requirements and reporting needs.
• Facilitate effective feedback discussions both verbally and in writing, distribute and follow up on action points to ensure issues, challenges or blockers are resolved in a timely manner.
• Build strong relationships with clients through articulating marketing thinking, being a trusted partner and managing their expectations.
• Guide clients on their marketing briefs and lead them through the delivery of the project, helping to match their challenges to solutions offered by tmp.
• Become an expert on your client’s business with a deep understanding on their needs and how to deliver for them.
• Support quarterly business reviews (QBRs) to provide insight, recommendations, and inspiration for future work.  

 Program management 

• Represent your client’s brand, strategy, and objectives internally to give your team the proper context to succeed.
• Rally the right team members to align on shared responsibilities, processes, resourcing, and delivery tasks to bring campaigns to life.
• Lead the creation of briefs and kickoff meetings that inspire confidence and set the tone for delivery.
• Keep client work moving smoothly by spotting risks early, organizing schedules, setting sharp actions, and driving accountability.
• Review work with a critical but constructive eye, ensuring quality and alignment with client goals.
• Review and monitor campaign results, identifying key insights to inform future activity. 

 Commercial management 

• Create accurate, commercially sound project estimates, quotes, and statements of work.
• Be accountable for the financial administration of your projects including POs, invoices, forecast data, and reporting.
• Track budgets, timelines, and profitability of your projects timely and with diligence.
• Mitigate any commercial risks and find smarter, more efficient ways of working.
• Champion delivery that balances client impact with sustainable profitability. 

 Marketing strategy  

• Go beyond your vested interest in understanding your clients’ business to develop a deep understanding of your client’s industry and challenges.
• Translate insights into recommendations on marketing solutions that sharpen strategy and elevate outcomes while still delivering on the business objectives of your clients.
• Share best practices and success stories across your account team to inspire success.
• Continuously seek ways to optimize campaign activity, improve outcomes and quality of work. 

 Business development 

• Shape and drive growth by contributing to account plans and long-term client strategies, ensuring tmp continues to be a partner that delivers lasting value.
• Proactively spot new areas where tmp can add value to client accounts through expanding our scope.
• Collaborate with your Account Director to identify where tmp can have a greater impact and lead the way to turn those opportunities into action.
• Build and nurture enduring relationships by deepening trust with current clients and cultivating alumni networks that keep tmp top of mind well beyond a single project.
• Play a pivotal role in pitches and RFPs by sharing your insight, expertise, and challenger mindset to help us win and grow with confidence. 

Requirements

Who you are:

• An experienced account manager that is ready to take the next step as a senior team member with a desire to grow and excel in your career.
• Positive and resilient, with the ability to anticipate challenges and move through them with vigor and solutions. You inspire confidence in both clients and colleagues.
• Effective communicator that is clear, compelling, and confident. You can simplify complexity to influence stakeholders.
• Pragmatic yet ambitious; you are able to balance logical decision-making while having the courage to share your own point of view to challenge thinking and raise the bar.
• Prone to curiosity and always asking questions, listening deeply, and turning insight into actionable solutions.
• You have a creative spark and are ready to bring energy and fresh ideas to every project.
• Highly organized and able to prioritise your own workload when managing multiple clients and projects at a given time.
• You have a mentorship mentality. You are eager to support and coach, those around you while being strong in your ability to delegate where appropriate. 

What you will need:

• 3+ years of strong, demonstrable experience in account management in marketing, ideally in a B2B or agency environment.
• History of providing delivery on successful marketing campaigns in response to business and client challenges.
• Operational understanding of how integrated marketing campaigns are built and delivered.
• Hands-on experience leading and coordinating cross-discipline teams (for example - asset production, strategy, creative, data, and media) and guiding them to successful delivery.
• Proven ability to manage client and partner relationships with multiple stakeholders, budgets, and timelines.
• Confidence in communicating at Manager and Director levels.
• Experience with commercial management, such as estimating costs, scopes, and budgets.
• A track record of building strong client relationships and identifying opportunities for growth.
• Proficient with account and project management tools, methodologies, and processes.
• Proficient with IT tools (e.g. Word, Excel, PowerPoint, Outlook), with the ability to pick up new systems quickly. 

Benefits

Please note that, as this is a 6-month contractor position, this role does not include eligibility for company-sponsored benefits. Contractors are compensated through the hourly rate outlined above.