Partner Manager

Company Description

Who we are...

At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth.

We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.

Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.

We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Click here if you would like to find out more about Trustonic's culture code.

If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!

Job Description

A bit about the team and what you'll deliver...

Reporting to the SVP, Business Development - Americas, we are seeking a highly motivated Partner Manager to drive growth through our reseller network and leverage relationships with OEM mobile device partners to grow our joint business and generate referrals within the Americas sales territory. This role is key to expanding Trustonic’s presence, forging strategic partnerships, and enabling sales success through our partner ecosystem.

Please note; this is a fixed-term maternity leave cover position. The contract will end upon the return of the employee from maternity leave or at the end of the agreed fixed-term period, in accordance with local employment legislation.

As the Partner Manager your key responsibilities will include:

• Managing Existing Partnerships: Overseeing current partner relationships to ensure they are effective, sustainable, and aligned with the company's objectives.
• Developing New Partnerships: Identifying, recruiting, and negotiating deals with new partners to expand the company's reach and capabilities.
• Collaborating Cross-Functionally: Working with sales, marketing, product, and development teams to develop partnership strategies and ensure successful integration and execution of partnership initiatives.
• Driving Partner Engagement: Creating and implementing strategies to engage partners, including onboarding, training, and co-marketing campaigns, to maximize mutual benefits.
• Monitoring Performance: Tracking and analysing partnership performance, ensuring alignment with business goals, and making data-driven decisions to optimize outcomes.
• Strategic partner prospecting: grow Trustonic’s partner ecosystem within strategic markets within the territory. 
• Regional Strategy: Understanding regional macro and micro channel structures and routes to market, total addressable market, analysis of regional and country opportunities linked to partners and potential customers 

Who you are...

As a Partner Manager you are:

• able to thrive in a dynamic, constantly evolving, small team environment
• able balance high-level strategic thinking with hands-on tactical work to get things done quickly
• excellent in triage with the ability to prioritize projects and work
• entrepreneurial with an inherent sense of urgency; not afraid to take risks and get things done quickly while maintaining high standards
• customer and business oriented
• prepared to invest whatever effort is required to get the job done (including travel)
• tenacious with a problem-solving approach to collaboration
• organised, rigorous and autonomous
• able to build strong relationships with team members and clients
• operate with integrity and transparency and conduct business in a proper manner
• travel within the Americas region 25-40% is required for this role 

What makes you, you...

As a Partner Manager you must have the following:

Skills

• Relationship Building: Ability to establish and maintain strong, positive relationships with partners.
• Communication: Excellent English and Spanish verbal and written communication skills for effective collaboration and negotiation. 
• Strategic Thinking: Capability to align partner activities with the company's strategic goals.
• Negotiation: Strong negotiation skills to manage contracts and agreements.
• Analytical Skills: Ability to analyze data and performance metrics to make informed decisions.
• Problem-Solving: Proficiency in identifying issues and developing effective solutions.
• Project Management: Skills to manage multiple partners and initiatives simultaneously.
• Market Knowledge: Understanding of industry trends and market dynamics.
• Customer Focus: Strong focus on customer satisfaction and partner success.
• Adaptability: Ability to adapt to changing circumstances and new challenges.

Experience

• Partner Management, Channel Management and/or Business Development experience.
• Experience working within the mobile device, OEM, telecommunications or distribution ecosystem.
• Understanding of OEM ranging, sell-in, sell-through and sell-out models.
• Exposure to carrier and/or retail channels.
• Experience in managing projects or coordinating cross-functional teams.
• Proven experience managing strategic commercial partnerships.

Knowledge

• Strong understanding of mobile device ecosystem, service providers, and mobile app protection.
• Strong understanding of security solutions.

Qualifications

• Degree, MBA or relevant experience

Additional Information

What we can provide you in return for your investment...

Competitive compensation

• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.

Financial security & wellbeing

• Private medical insurance for you and your family from day one.

Flexibility & work-life balance

• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit—take the time you need, when you need it.
• Support for volunteering and causes that matter to you.

Growth & development

• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.

Inclusive, supportive culture

• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.

Impact & purpose

• The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.

#LI-Remote

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.