Senior DevOps Engineer

Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it.

Learn more about our work with Microsoft: Valence Brings AI Coaching More Deeply Into the Flow of Work with Microsoft 365

From your first interaction with us, you'll notice we're different. By working here you won't just implement solutions for our clients; you'll be helping to architect the future of leadership in the age of generative AI. And we'll be honest – this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you've been waiting for.

The Role

We are seeking a seasoned DevOps Engineer to build and lead our infrastructure platform that serves our LLM-powered coaching product for Fortune 500 enterprises. In this pivotal role, you will own our entire infrastructure landscape, supporting three distinct teams: two application teams and our AI team. You'll be the driving force behind our security infrastructure, deployment strategies, and cloud architecture.

About Valence

We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.

Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.

What You'll Do

• Own and architect our entire AWS infrastructure, including identifying areas for improvement and implementing solutions

• Design and implement scalable infrastructure platforms that enable seamless deployments across multiple teams

• Lead security infrastructure initiatives, including implementing SIEM, EDR, automated scanning tools, and backup systems

• Manage and optimize infrastructure costs while ensuring high availability and performance

• Develop and maintain Infrastructure as Code using Terraform and Ansible, with opportunity to improve existing implementations

• Create and optimize autoscaling solutions for various workloads, including webinar demands and ML/data processing pipelines

• Establish network architecture and security protocols, including firewall configurations and routing

• Build and maintain CI/CD pipelines for multiple application teams

• Collaborate with AI team to design and implement infrastructure for data processing and ML pipelines

• Take proactive ownership in identifying infrastructure improvements and implementing solutions

What We're Looking For

• 7+ years of DevOps experience, preferably in scaling B2B SaaS companies

• Proven experience building and maintaining infrastructure platforms that support multiple development teams

• Strong expertise in AWS services and infrastructure management

• Advanced knowledge of Terraform for Infrastructure as Code

• Experience with Ansible is a plus

• Proficiency in network management, including firewalls, routing, and security protocols

• Strong coding abilities in Python, Shell/Bash scripting, with other coding experience a plus (Go, PHP, Ruby)

• Experience with enterprise security processes and procurement, ideally running elements or all of the infosec function serving F500 enterprises

• Background in implementing and managing security infrastructure (SIEM, EDR, XDR)

• Strong problem-solving skills and proactive ownership mindset

• Ability to work effectively with multiple teams and handle diverse infrastructure needs

What You'll Get

Ownership & Rapid Growth

• Outsized missions from day one, with direct responsibility for company-defining projects

• Work alongside the executive team with transparency into strategy and decision-making

• Influence on direction through real-time customer feedback and market insights

AI-First Operator

• Work directly with cutting-edge AI models and next-generation platforms

• Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries

• Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale

Compensation

• Competitive salary including base + bonuses

• Comprehensive health coverage (medical, dental, vision) from day one

• Generous PTO, company-wide R&R shutdowns, and paid parental leave

• Retirement plan support for US and global employees

• A WFH stipend, phone stipend and support to work in a We Work or other space as preferred.

Equity

• Meaningful ownership in a venture-backed company at a growth inflection point

• Financial upside that comes from scaling fast

• Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact

Top-Performing Culture

• A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together

Learn more about us and meet our team here

Location and Work Environment

We’re looking for a candidate that can fully support our team in ET time zone (e.g. Toronto, NYC). While we’re open to candidates from other areas, they need to be generally available during Eastern Time working hours. have valid travel documents without work authorization restrictions in the US.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.

Employment Verification & Commitment

We use third-party services to verify employment history, education, and other information relevant to your candidacy. Employment is contingent upon the successful completion of these verification checks. This is a full-time role that requires a high level of focus, availability, and commitment. Employees may not hold concurrent full-time employment with another organization while employed at Valence. Any outside consulting, advisory, freelance, or other professional work must be disclosed and approved in advance and must not interfere with job responsibilities, availability, performance, or create a conflict of interest - including risks related to confidentiality, intellectual property, or competition.

Valence is committed to protecting the privacy of all applicants. Information you submit will be used for recruiting, evaluation, legal compliance, and recordkeeping purposes only. We do not require access to personal account credentials at any stage of the hiring process. For more information, see our Candidate Privacy Notice.

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