Mortgage Underwriting Manager

Please be advised: Visio Lending does not accept unsolicited resumes or services from third-party recruitment agencies. In the event, a recruiter or agency submits a resume or candidate without an agreement Visio Lending shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to Visio Lending employees, shall be deemed the property of Visio Lending. 

About Visio Lending

Visio Lending is the nation’s leader in rental home financing. Founded in 2012 in Austin, Texas, Visio enables small- to medium- sized investors to grow their rental home, and vacation rental portfolios. Headquartered in fantastic Austin, Texas, since late 2015, Visio has financed more than $1 billion in Rental360 loans. With more than $400 million in capital onboard, a proven record of investment grade bond issuance on Wall Street, and an outstanding 100+ team, Visio is poised for continued success.

Why We Love Working at Visio:

We at Visio are passionate about working together towards our goals to continually push this company forward.  We innovate, collaborate, celebrate team successes, and recognize individual accomplishments.  At Visio Lending, you’ll work on meaningful initiatives that directly support real estate investors nationwide. We offer a collaborative culture, growth opportunities, and flexibility with remote or hybrid work options.

How to Apply?

To be considered for employment, please submit your application online.  While we appreciate all the interest we receive, only candidates selected for phone screening, or an interview will be contacted directly.  You will receive application status alerts via email so make sure your email address is accurate.

Note: Incomplete applications will not be considered.  Unanswered application questions or responses indicating “see resume” will be considered incomplete and you will be removed from consideration.

Visio Financial Services, Inc. is an Equal Opportunity Employer

The Opportunity

The Underwriting Manager leads the daily operations of the underwriting team, overseeing underwriting decisions, pre-approvals, and loan-specific reviews to ensure accuracy, quality, and timely execution. This role partners closely with Sales, Processing, Closing, and other cross-functional teams to drive operational excellence, maintain regulatory and investor compliance, and promote consistent underwriting practices. The ideal candidate is a collaborative leader with strong mortgage underwriting expertise, a passion for developing high-performing teams, and a commitment to delivering exceptional service while supporting the company's growth objectives.

What You'll Do

• Manage underwriting department’s personnel including training, hiring, coaching, mentoring, and setting operations and service goals 
• Participate in the establishment, monitoring and enforcement of a clear set underwriting metrics that balance throughout with loan file quality  
• Champion best-in-class service levels that deliver on our brand promise of “fast, simple and dependable” 
• Provide recommendations to management on process improvement opportunities within the department and outside where applicable
• Collaborate with departments across the organization to foster a streamlined process and drive quality improvement
• Review daily, weekly, and monthly productivity, pipelines and turn times, and distribute accordingly to maintain clean pipelines and saleable loans
• Provide feedback to management on productivity, quality, and areas of concern
• Participate in continued development of loan guidelines and ensure originated loans fully conform to our guidelines and the contracted reps and warranties
• Focus on continual operational improvement with automation, process mapping, and personnel training  
• Primary and first point of contact to answer questions regarding guidelines and SOPs, and escalate issues to senior management when necessary 
• Promote a positive culture where team members enjoy their work and take pride in personal and company achievements 

• Perform other duties as assigned based on business needs
• Authorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, NC, SC, TX, UT
• Salary Range: $105,000- $130,000 annually (Exempt)

What We Are Looking For:

• 5+ years of experience as a Mortgage Underwriter or related position
• 1+ years of supervisory experience
• Advanced manual underwriting skills and independent decision-making ability
• Proven ability to manage time-sensitive, high-complexity pipelines
• Strong initiative, reliability, and commitment to quality and team success
• Technology-savvy with experience working across multiple underwriting systems
• Excellent written and verbal communication skills
• High School Diploma or GED required

What We Prefer to Find:

• Someone with underwriting experience with Non-QM and DSCR Loans
• Someone with an Associate and/or bachelor's degree in business or a related industry area major